Tele Collection Executive

4 days ago

Noida Sector Noida Uttar Pradesh, India INSTITUTE OF MANAGEMENT & TECHNICAL STUDIES EDU. PVT. LTD Full time

Deal with customers diligently, courteously, and professionally while collecting payments.
- Contacting customers and clients who have outstanding debts to arrange for payment
- Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner.
- Providing customers and clients with information about their outstanding debts and the consequences of non-payment.
- Keeping detailed and accurate records of all collection efforts and communications with customers and clients.
- Providing regular updates to management on the status of outstanding debts.
- Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans.
- Respond to customer inquiries.
- Provide accurate forecasting of collection promises and broken promises to the manager.
- Retain customer loyalty while initiating processes for collection of payments.
- Maintain and update record of customers from whom collections are made.
- Maintain daily report of collection activity & accounts receivable status.
- Maintain a record of the history of each transaction.

**Job Types**: Full-time, Fresher

Pay: ₹18,754.83 - ₹23,182.65 per month

**Benefits**:

- Leave encashment
- Paid sick time

Work Location: In person

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