Tele Collection Executive

2 days ago

Noida Sector Noida Uttar Pradesh, India INSTITUTE OF MANAGEMENT & TECHNICAL STUDIES EDU. PVT. LTD Full time ₹ 21,61,840 - ₹ 27,92,280 per year
  • Deal with customers diligently, courteously, and professionally while collecting payments.
  • Contacting customers and clients who have outstanding debts to arrange for payment
  • Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner.
  • Providing customers and clients with information about their outstanding debts and the consequences of non-payment.
  • Keeping detailed and accurate records of all collection efforts and communications with customers and clients.
  • Providing regular updates to management on the status of outstanding debts.
  • Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans.
  • Respond to customer inquiries.
  • Provide accurate forecasting of collection promises and broken promises to the manager.
  • Retain customer loyalty while initiating processes for collection of payments.
  • Maintain and update record of customers from whom collections are made.
  • Maintain daily report of collection activity & accounts receivable status.
  • Maintain a record of the history of each transaction.

Job Types: Full-time, Fresher

Pay: ₹18, ₹23,182.65 per month

Benefits:

  • Leave encashment
  • Paid sick time

Work Location: In person

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