Customer Service Representative

7 days ago


Kolkata West Bengal, India Impofreight Pvt Ltd Full time

A Customer service freight forwarder job profile involves providing administrative support for logistics operations, assisting with tasks like booking shipments, preparing documents, and communicating with clients and carriers. Key responsibilities include answering phones, maintaining records, helping with customs, and coordinating with suppliers. The role requires strong organizational and communication skills, the ability to work well under pressure, and a keen attention to detail. Key responsibilities
- Provide administrative support to the operations team, such as answering phones and maintaining records.
- Assist with organizing shipments by booking space on ships, planes, or trucks.
- Help prepare and process shipping and customs documents, including bills of lading and invoices.
- Liaise with clients and carriers to provide customer service and status updates.
- Support with tasks like sorting proof of deliveries (PODs) and opening job files.
- Develop and maintain filing systems.
- Communicate with suppliers to organize shipments.

Essential skills and qualifications
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.
- Good teamwork and problem-solving abilities.
- Detail-oriented and meticulous.
- Proficiency in following instructions.
- Good knowledge of geography and cultural differences is helpful.
- An aptitude for continuous learning and training.

**Job Types**: Full-time, Permanent, Fresher, Volunteer

Pay: ₹9,972.22 - ₹30,037.75 per month

Work Location: Remote



  • Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full time

    Job Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**:...


  • Golpark, Kolkata, West Bengal, India Mahe Technologies Pvt. Ltd. Full time

    **Job Title: Customer Representative - UK Survey Calling Process (Fresher)** **Location**: Kolkata (Golpark) **Job Type**: Full-Time **Experience Level**: Fresher **Industry**: BPO / Call Center **Shift Timing**: UK Shift (e.g., 1:00 PM - 10:00 PM IST) **Salary**: ₹9000 to ₹15000 per month + Incentives We are hiring enthusiastic and motivated...


  • Kolkata, West Bengal, India Arena Animation Full time

    Job Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...


  • Baghajatin, Kolkata, West Bengal, India Task Enhancer Virtual Assistance Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Customer Service Representative (CSR)We are looking for a passionate and detail-oriented Customer Service Representative (CSR) to join our growing team. You'll be responsible for communicating with our US-based clients, managing databases, and ensuring smooth day-to-day operations.Key Responsibilities:Handle inbound and outbound calls on behalf of clients...


  • Kolkata, West Bengal, India Aman Design Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative based in West Bengal, India. The Customer Service Representative will be responsible for managing customer inquiries, providing customer support, ensuring customer satisfaction, handling customer service requests, and...


  • Kolkata, West Bengal, India Innover Full time

    **Job Information**: Date Opened - 08/29/2025 Job Type - Full time Industry - IT Services State/Province - West Bengal Zip/Postal Code - 700091 City - Kolkata Country - India **About Us**: Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. **Experience...


  • Kolkata, West Bengal, India, West Bengal Career Comfort Full time

    We're Hiring! Customer Support Representatives (CSR) – US Process (Medical Billing) ✨ Why Join Us?✅ Work from Office – Enjoy a professional environment with a supportive team.✅ Night Shift (Mon-Fri, US Calling) – Weekends are yours to relax!✅ Inbound Calling – No Sales, No Targets!✅ Quick Joining – Start your journey with us right...


  • Kolkata, India G&R Management Consultancy Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Kolkata, West Bengal, India O2 For Everyone Full time

    Are you passionate about providing exceptional customer service? Do you excel in managing customer relations, handling leads, and ensuring client satisfaction? If you have a talent for making every customer interaction memorable, we want you on our team! O2 For Everyone, a leading provider of oxygen-related products and services, is looking for a Customer...


  • Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Handle customers and vendors requests, external communication with them - Assist customers on their enquiries over the telephone (eg - Liaise with other departments and parties to increase our service level (eg - Collaborates across all departments to develop and refine products and drive customer experience initiatives - Develops, justifies and successfully...