Customer Service Representative

2 days ago

Kolkata West Bengal, India Ultimate Digital Solutions Pvt. Ltd. Full time

Hiring for Cab vertical

Post - Customer Service Representatives/ Office Executive

Job Location - Kolkata (Kasba)

**Responsibilities**:
1. Research and identify potential vendor partners (cab owners/drivers) through various sources.

2. Make outbound calls to prospective vendors to introduce our agency and services.

3. Explain the benefits of partnering with our agency, including revenue opportunities and support.

4. Handle inquiries, address concerns, and provide information on our vendor partnership program.

5. Convert interested vendors into registered partners.

6. Ensure vendors meet our quality and regulatory standards.

7. Maintain accurate records of calls, conversations, and vendor interactions.

8. Collaborate with the operations team to ensure seamless onboarding.

9. Meet and exceed vendor acquisition targets.

**Requirements**:
1. 1-2 years of experience in telemarketing, sales, or business development.

2. Excellent communication, persuasion, and negotiation skills.

3. Ability to work in a fast-paced environment.

4. Strong analytical and problem-solving skills.

5. Familiarity with the transportation industry (an advantage).

**Skills**:
1. Effective communication

2. Sales and marketing

3. Business development

4. Time management

5. Teamwork

6. Problem-solving

7. Basic computer knowledge

**Key Performance Indicators (KPIs)**:
1. Number of vendors contacted daily/weekly

2. Conversion rate of interested vendors to registered partners

3. Quality of vendors onboarded (meeting agency standards)

4. Vendor retention rate

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- How soon you can join us?
- Are you interested in working with CAB Service industry?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India Prime Services Private Limited Full time

    **Responsibilities for Outbound Customer Service Representative** - Make outbound calls to assist customers, resolve inquiries, and promote products/services. - Communicate effectively in **English, Bengali, and Hindi** to ensure a seamless customer experience. - Address customer concerns, provide solutions, and escalate complex issues when needed. -...

  • Customer Service Representative

    5 days ago

    Kolkata, West Bengal, India Arena Animation Full time

    Job Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full time

    Job Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**: ₹2.00...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India Teleperformance Full time

    TELEPERFORMANCE KOLKATA LOCATION Profile - Customer Support Representative Language - English, Hindi Salary - 15k - 30k CTC Interview Process will be Walk-In **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay...

  • Customer Service Representative

    7 days ago

    Kolkata, West Bengal, India Rising Tide Full time

    **Experience**: 1+ Years **Age**: 20-30 Years **Key Responsibilities**: Address customer concerns, complaints, and escalations with professionalism and empathy. Provide product information, pricing details, and assistance with orders or account inquiries. Resolve customer issues efficiently and effectively, striving for first-contact resolution whenever...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India Teleperformance Full time

    WE ARE HIRING FOR TELEPERFORMANCE KOLKATA LOCATION INTERESTED CANDIDATES CAN APPLY HERE FOR FUTHER STEPS - CANDIDATES WHO HAS PRIOR WORK EXPERIENCE IN CUSTOMER SUPPORT EXECUTIVE PROFILE. - CANDIDATES WHO HAVE THEIR GRADUATION. - CANDIDATES WHO IS FLUENTLY COMFORTABLE IN ENGLISH, HINDI LANGUAGE. - CANDIDATES MUST STAY IN KOLKATA LOCATION - CANDIDATES MUST BE...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    7 days ago

    Bara Bazar, Kolkata, West Bengal, India Hollywood Laundry Services Pvt. Ltd Full time

    **Job Title**: Customer Service Representative - Laundry Store **Location**: Burrabazar, Kolkata, West Bengal **Position Type**: Full-Time **About Us** We are a locally owned and operated laundry service dedicated to providing high-quality cleaning solutions with exceptional customer service. Our team is committed to ensuring that every customer...

  • Customer Service Representative

    5 days ago

    Rajarhat, Kolkata, West Bengal, India Banshi Professional & Management Services Private Limited Full time

    We are seeking a friendly, reliable, and detail-oriented **Customer Service Representative** to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. You will play a key role in delivering a great customer experience and building lasting relationships. **Key...

  • Customer Service Representative

    7 days ago

    Kolkata, West Bengal, India GOLDBROOK LIMITED Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionGOLDBROOK LIMITED is a financial services company based in Acton Trussell, Stafford, United Kingdom. We specialize in providing comprehensive financial solutions to our clients. Our expertise extends across various financial sectors, ensuring tailored services to meet individual needs. We are committed to maintaining the highest standards...