Customer Service Representative

13 hours ago


Kolkata, India G&R Management Consultancy Full time

Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹14,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



  • Kolkata, West Bengal, India GOLDBROOK LIMITED Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionGOLDBROOK LIMITED is a financial services company based in Acton Trussell, Stafford, United Kingdom. We specialize in providing comprehensive financial solutions to our clients. Our expertise extends across various financial sectors, ensuring tailored services to meet individual needs. We are committed to maintaining the highest standards...


  • Kolkata, India Ghost Research Solutions Full time

    **Job Title - **Customer Service Representative **Experience - 1years in outbound sales** **Responsibilities-** - Handling customers over the call - Assist customers and onboard new customers - Meeting the targets and closing the deal **Requirements-** - Good communications and interpersonal skills - Basic computer knowledge - Capability for sales...


  • Kolkata, India Karma Group Global Full time

    Location: Bellandur, Bangalore (On-site)Employment Type: Full-timeImmediate Joiners PreferredRole DescriptionThis is a full-time, on-site role for a Customer Service Representative at Karma Group’s Bengaluru office(Bellandur). The selected candidate will provide exceptional support to our members, actively addressing inquiries, collecting membership dues...


  • Kolkata, India Career Comfort Full time

    **>> Position**:International Inbound Voice Process **>> Location**: Kolkata location (Salt lake, Sector 5) **>> Type**: Full-time, Night shift, Work from office **>> Industry**:Bpo/telecaller sector & Healthcare industry Are you ready to take your career to the global stage? We're thrilled to offer an exceptional opportunity for dedicated individuals to...


  • Kolkata, India Ayu Mantra Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. - High...


  • Kolkata, India subhadrajobs consultancy Full time

    We are haring for the Customer Care Representative for the BPO, We are giving a free jobs. Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549 in hand...


  • Greater Kolkata Area, India GAPPU Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    Company DescriptionGAPPU is all about fueling your passion for music with our wide range of percussion instruments, including Cajon, Guitar, Ukulele, Wooden Shaker, Wooden Bongo, Foot Tambourine, and more. Our proficient craftsmen create each instrument with care and compassion in our workshop, focusing on productivity and longevity. All our instruments...


  • Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time

    **Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...


  • Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time

    **Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...


  • Kolkata, India Ethical Den Full time

    **Responsibilities**: - Initiate outbound calls to potential clients in the **UK, Australia, and the US **, building **rapport, understanding client needs, and promoting our services with integrity, as a representer for Ethical Den's Digital Marketing and Software Development services.**: - Engage in meaningful conversations to understand client...