Customer Service Representative

12 hours ago

Kolkata, West Bengal, India GOLDBROOK LIMITED Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

GOLDBROOK LIMITED is a financial services company based in Acton Trussell, Stafford, United Kingdom. We specialize in providing comprehensive financial solutions to our clients. Our expertise extends across various financial sectors, ensuring tailored services to meet individual needs. We are committed to maintaining the highest standards of customer service and satisfaction.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Kolkata. The Customer Service Representative will handle customer inquiries, provide support, and ensure customer satisfaction. Daily tasks include managing customer interactions through various channels, resolving issues promptly, and maintaining a positive customer experience. The role involves working closely with the customer support team to ensure high-quality service delivery.

Qualifications

  • Customer Service and Customer Service Representatives skills
  • Customer Support and Customer Satisfaction skills
  • Customer Experience skills
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work efficiently in a team-oriented environment
  • Previous experience in a customer service role is preferred
  • Bachelor's degree or equivalent experience in a related field

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