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Customer Support Executive

2 weeks ago

Noida Uttar Pradesh, India V-Touch Solutions Full time

Responsibilities
- Answering inbound calls and making outbound calls to customers
- Providing customer support and resolving their issues
- Utilizing knowledge of products or services to effectively assist customers
- Following communication scripts and procedures.
- Ensuring all interactions are recorded and documented accurately

**Qualifications**:

- MBA/Graduate (Passing year 2019 onwards)
- Excellent verbal communication skills
- Strong problem-solving and decision-making abilities
- Ability to handle high volumes of calls in a fast-paced environment
- Good listening and customer service skills
- Ability to adapt to different customer personalities and handle challenging situations
- Basic computer and typing skills

**Skills**:

- Excellent verbal communication
- Customer service orientation
- Problem-solving
- Decision-making
- Active listening
- Ability to multitask
- Adaptability
- Basic computer skills
- Typing skills

Pay: ₹14,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 8318110780