Customer Support Executive

22 hours ago

uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

Job Summary:

We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.


Language Proficiency: Good command over English (spoken).

Experience: Minimum 6-9 months of BPO exp in cx service, preferably logistics or e-commerce


Salary & Benefits:

CTC: Max 3LPA / 25K Monthly CTC


Working Days & Shift:

Working Days: 5 Days working / Rotational Week Offs & Shifts

Transport facility during dark hours only i.e. B/w 7PM to 6AM


Key Responsibilities:

  • Handle incoming calls and respond to customer queries in a timely and professional manner.
  • Make outbound calls to customers for follow-ups, feedback, or information updates.
  • Resolve product/service-related issues effectively, escalating when necessary.
  • Maintain a high level of customer satisfaction by providing accurate information and support.
  • Document all customer interactions and update CRM systems.
  • Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
  • Work closely with the team to improve service standards and processes.


Required Skills & Qualifications:

  • Graduate / Diploma (any discipline).
  • 0–2 years of experience in customer support (voice process). Freshers are welcome.
  • Excellent verbal communication skills in English and [local language, if applicable].
  • Good listening skills, patience, and empathy when dealing with customers.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work in shifts (if required).

  • Customer Support Executive

    1 day ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we’d love to hear from you!Roles & ResponsibilitiesInteract with customers to understand service-related needs and...

  • Customer Care Executive

    4 days ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    A leading BPO company is looking for customer support executives for their chat support, inbound and outbound calling process. Under-graduates are welcome to apply. **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift - Rotational shift Supplemental Pay: - Performance bonus **Education**: -...

  • Customer Support Executive

    7 days ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    7 days ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...

  • Customer Support Executive

    3 days ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **Job Title**: Customer Support Executive **Location**: 58, Noida, Uttar Pradesh 201301 **Experience**: Minimum 1 year in customer support **Job Summary**: We are looking for a proactive and customer-focused individual with 1+ year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and...

  • Customer Support Executive

    1 week ago

    Lucknow, Uttar Pradesh, India EngVarta Full time

    **Position Overview**: EngVarta, a unit of NGB Education Pvt. Ltd., is a leading online platform that connects users with fluent English speakers for conversation practice. We are seeking a Customer Support Executive to join our team and provide timely and effective support to our customers. **Responsibilities**: - Troubleshoot and resolve customer issues...

  • Customer Support Executive

    6 days ago

    Noida, Uttar Pradesh, India Al- fahad Full time

    **Job Title**: Customer Support Executive **Location**: Noida **Salary**: Up to ₹25,000 per month **Experience**: Minimum 1 year in customer support **Qualification**: Bachelor's Degree **Skills**: Excellent Communication Skills (both verbal and written) **Key Responsibilities**: - Provide accurate product/service information and troubleshooting...