Customer Support Executive

1 week ago

Noida Uttar Pradesh, India Easemydeal Full time

**CUSTOMER SUPPORT EXECUTIVE**

**Job Location : Secto-3, Noida**
- (5 min walking from Noida Sector-16 metro station)_

As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and contributing to the company's success.

**Responsibilities**:

- **Respond to customer inquiries, concerns, and issues via various communication channels (via calls and mails).**:

- Resolve customer inquiries, issues, and complaints effectively.
- Maintain a strong knowledge of our products/services.
- Document customer interactions accurately in our system.
- Collaborate with team members and other departments as needed.
- Contribute to improving customer satisfaction and support processes.
- Collect and analyze customer feedback to identify trends and areas for improvement.
- Adhere to company's customer service standards and policies.
- Participate in regular team meetings to discuss customer concerns and strategies for improvement.

**Qualifications**:

- 12th Pass ; Diploma or equivalent (Bachelor's degree preferred).
- Minimum 1 year of experience in customer support or a related role.
- Excellent communication (verbal and mails) and problem-solving skill

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (required)

  • Customer Care Executive

    2 weeks ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Support Executive

    3 days ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    3 days ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we’d love to hear from you!Roles & ResponsibilitiesInteract with customers to understand service-related needs and...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...

  • Customer Support Executive

    7 days ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **Job Title**: Customer Support Executive **Location**: 58, Noida, Uttar Pradesh 201301 **Experience**: Minimum 1 year in customer support **Job Summary**: We are looking for a proactive and customer-focused individual with 1+ year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Al- fahad Full time

    **Job Title**: Customer Support Executive **Location**: Noida **Salary**: Up to ₹25,000 per month **Experience**: Minimum 1 year in customer support **Qualification**: Bachelor's Degree **Skills**: Excellent Communication Skills (both verbal and written) **Key Responsibilities**: - Provide accurate product/service information and troubleshooting...

  • Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & Responsibilities- Interact with customers to understand service-related needs and...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Dresset Innovations LLP Full time

    Location: Noida Sector 3 **Salary**: Up to ₹20,000 per month Interview Mode: Face-to-Face **Job Purpose**: The Customer Support Executive will serve as the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills and a...