Customer Support Executive
8 hours ago
Company Name**:Alliance Web Solution Pvt. Ltd**
**Contact Number: 9999508919 / 8810328825**
Experience: 0 - 1 year
Address: Alliance Tower, 112, B Block Rd, Sector 64, Noida, Uttar Pradesh
201301
Job Title / Designation**:Customer Support Executive**
**Responsibilities**:
- Follow up with customers to ensure issues are resolved.
- Invoice Generation: Prepare and issue accurate invoices to clients on a regular basis.
- Renewal Reminders: Monitor client contract timelines and proactively send reminders for upcoming renewals.
- Payment Follow-up: Follow up with clients on pending payments and ensure timely collections.
- Client Telephonic Support: Address client queries and concerns over the phone, providing clear, courteous, and solution-focused assistance.
**Requirements**:
1. Good communication and follow-up skills
2. Ability to manage and keep track of pending tasks and pending payments
3. Proficiency in Excel, Word and Google Drive
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Are you having experince in customer handling?
- What is your current salary?
- What is your salary expectation?
- Are you comfortable with Office location i.e. Noida Sector 64
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Work Location: In person
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