Customer Support Executive

7 days ago

Noida Uttar Pradesh, India Alliance Web Solutions Pvt Ltd Full time

Company Name**:Alliance Web Solution Pvt. Ltd**
**Contact Number: 9999508919 / 8810328825**

Experience: 0 - 1 year

Address: Alliance Tower, 112, B Block Rd, Sector 64, Noida, Uttar Pradesh

201301

Job Title / Designation**:Customer Support Executive**

**Responsibilities**:

- Follow up with customers to ensure issues are resolved.
- Invoice Generation: Prepare and issue accurate invoices to clients on a regular basis.
- Renewal Reminders: Monitor client contract timelines and proactively send reminders for upcoming renewals.
- Payment Follow-up: Follow up with clients on pending payments and ensure timely collections.
- Client Telephonic Support: Address client queries and concerns over the phone, providing clear, courteous, and solution-focused assistance.

**Requirements**:
1. Good communication and follow-up skills

2. Ability to manage and keep track of pending tasks and pending payments

3. Proficiency in Excel, Word and Google Drive

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you having experince in customer handling?
- What is your current salary?
- What is your salary expectation?
- Are you comfortable with Office location i.e. Noida Sector 64

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

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