Customer Support Executive

8 hours ago

Noida Uttar Pradesh, India Gigabyte Technology Full time

**Position**: Customer Support Executive (International BPO)**Experience Required**:

- **6 months to 1 year** of **International BPO** experience (mandatory)

**Key Requirement**:

- **Excellent verbal and written communication skills** - crystal clear, confident, and globally understandable.

**Your Role**

As a **Customer Support Executive**, you’ll be the voice of Tradeflock. You’ll interact with international clients, resolve queries, and ensure a smooth and satisfying experience for every customer interaction.

**What You’ll Do**
- Provide exceptional service to international clients across various time zones
- Maintain call logs and report customer interactions with accuracy
- Collaborate with internal teams to resolve customer concerns efficiently
- Uphold company values while maintaining a professional and friendly demeanor

**What We’re Looking For**
- Prior **International BPO** experience (6-12 months preferred)
- Strong command of **English communication** - both verbal and written
- Customer-centric mindset with a calm, solution-focused attitude
- Ability to work in a fast-paced, team-oriented environment
- Basic computer knowledge; familiarity with CRM tools is a plus

**Why Join Tradeflock?**

Monday to Friday work schedule - your weekends are yours
A vibrant, youthful, and collaborative office culture
Learn and grow in a fast-scaling media organization
Gain exposure to international clients & global markets
Be part of a team that values **empathy, excellence, and energy**

**Ready to Elevate Your Career?**

**Subject Line**: _Application for Customer Support Executive - Noida_

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

**Speak with the employer**
+91 7042066648

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