Reservation & Ticketing Executive

4 days ago


Mangalore Karnataka, India ZAINAB TRAVEL AND TOURISM Full time

An air ticketing executive books and manages reservations for flights, and provides customer support. They may also work with travel agents and handle customer queries. Responsibilities
- Issue and reissue tickets
- Provide information on prices, availability, and flight timings
- Handle customer queries and ticketing issues
- Maintain accurate records of transactions and customer interactions
- Collaborate with team members to improve the ticketing process
- Support travel agents with booking, cancellation, and refunds
- Look for opportunities to cross-sell and up-sell

**Job Types**: Permanent, Fresher, Internship

Pay: From ₹10,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- travel agency: 1 year (required)

**Language**:

- Kannada (preferred)
- Hindi (preferred)
- english (preferred)
- Malayalam (preferred)

**Location**:

- Mangalore, Karnataka (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person



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