Reservation Executive

2 days ago


Indiranagar Bengaluru Karnataka, India Big Pitcher Full time

**Reservation Management**:

- Accurately input table reservation details into the booking system.
- Manage and update table reservation records, ensuring accuracy and completeness.

**Guest Interaction**:

- Provide friendly and professional assistance to guests regarding reservation inquiries, special requests, and accommodations.
- Address and resolve any issues or special requests to ensure a memorable guest experience.

**Coordination and Communication**:

- Collaborate with the front-of-house and kitchen teams to confirm table availability and special arrangements.
- Communicate reservation details and guest preferences to relevant staff members.

**System Management**:

- Utilize reservation management software to track and manage bookings.
- Monitor reservation patterns and suggest adjustments to optimize seating and service efficiency.

**Customer Service**:

- Offer exceptional customer service and create a welcoming atmosphere for all guests.
- Follow up on any guest feedback and ensure issues are addressed promptly.

**Administrative Tasks**:

- Maintain accurate records of guest reservations and cancellations.
- Generate and review reports related to reservations, seating, and guest preferences.

**Event Coordination**:

- Assist with bookings for special events, private parties, and group reservations.
- Coordinate with event planners and internal teams to ensure smooth execution of events.

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- Tele calling / Reservations: 2 years (preferred)

Work Location: In person


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