Trainee Executive

2 days ago

Bengaluru Karnataka, India Tiniva Full time

**As our Trainee Executive - Reservations you will**:
Ensure exceptional customer service and efficient handling of reservation inquiries.

Efficiently coordinate the day-to-day operations of the reservations department, including managing room availability, rates, and special requests.

Attend training sessions to enhance your skills and ensure a high standard of service delivery.

Interact with guests to assist with reservation inquiries, provide information about the hotel's offerings, and resolve any issues or concerns promptly.

Work closely with other departments, such as Front Office and Sales, to optimise room inventory, maximise revenue, and enhance the overall guest experience.

Generate and analyse reservation reports to identify trends, monitor performance, and implement strategies for improvement.

**Qualifications**

Technical knowledge of hotel booking systems preferred.

Excellent communication and interpersonal skills.

A high standard of personal presentation with confident, professional and welcoming personality.

Attention to detail and a commitment to maintaining high standards.

Please note this is a **1 year fixed term contract**, with the possibility of an extension or becoming permanent.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,086.39 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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