Reservation Executive

1 day ago


Yeshwanthpur Bengaluru Karnataka, India The Fern Residency, Yeshwanthpur, Bangalore Full time ₹ 2,64,000 - ₹ 2,76,000 per year

The Fern Residency is looking for Reservation Executive.

Whats app your resume on

Core responsibilities

  • Booking management: Process, confirm, and modify reservations from guests, travel agents, and other sources via phone, email, and central reservation systems.
  • System maintenance: Ensure booking information is accurate in the system and update room availability on online platforms.
  • Guest communication: Answer customer inquiries, provide information on rates and services, and resolve any issues or discrepancies with bookings.
  • Revenue maximization: Aim to meet revenue targets by up-selling services or rooms and maintaining an awareness of all sales opportunities.
  • Coordination: Communicate reservation details with other departments, such as the front desk, to ensure a seamless experience for the guest.
  • Reporting: Maintain and update guest records and help develop occupancy and revenue forecasts.
  • Guest service: Maintain a professional and positive attitude, provide excellent customer service, and have strong knowledge of the hotel and local area.

Job Types: Full-time, Permanent

Pay: ₹22, ₹23,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Provident Fund

Experience:

  • total work: 1 year (Preferred)

Work Location: In person


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