Client Relationship Executive
4 days ago
**Key Responsibilities**:
- Follow up with all clients after order placement to ensure needs are met.
- Provide excellent after-sales service to ensure client satisfaction.
- Actively ask for and document genuine client feedback.
- Coordinate and manage the service process from order receipt to payment collection.
- Address and resolve client queries or concerns in a timely and professional manner.
- Offer guidance and support on company products or services.
- Act as the main point of contact for client complaints and escalate issues when required.
- Understand each client's concerns and provide suitable solutions.
**Key Skills Required**:
- Polite and professional communication skills.
- Strong ability to follow up rigorously and consistently.
- Excellent verbal and written communication.
- Ability to assess situations and respond accordingly.
- Proactive and solution-oriented mindset.
- Good understanding of the company's products and services.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Client Relationship : 2 years (preferred)
Work Location: In person
Expected Start Date: 11/08/2025
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