Client Relationship Officer
2 days ago
Counseling and assessing the client
- Determining the visa type and advising the client on the process
- Providing details on costs involved including the stage on which the payment is to be made
- Collecting payments and issuing receipts
- Forwarding the payment to relevant person in accounts department
- Creating record for the client in the software
- Signing the contract / declaration
- Handing over the forms / checklists to the clients
**Relationship Management**
- Handling queries over the phone
- Handing over / forwarding the communication to the clients relevant to the stage.
- Monitoring deadlines on daily basis and following up the clients
- Entering the communication with the client in the software
**Capacity Building**
- Develop expertise in the products of the companies and allied fields.
- Train and Mentor newly recruited Sales Executive
**Team Handling**
- Develop and Exhibit skills to handle the team of sales executive in absence of the Branch Manager.
Other duties as allocated by the management from time to time
**Salary**: ₹12,140.66 - ₹50,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- client relation: 4 years (preferred)
**Language**:
- English (required)
Work Location: In person
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