
Product Support Executive
2 days ago
Significant focus on professionalism and quality of service.
- Generates reports for upper management.
- Reviews customer evaluations in regards to service representatives’ work and looks for areas that need improvement.
- Trains newly hired customer service representatives.
- Listens to recordings of representatives interacting with customers and uses the recordings to enhance training or offer necessary correction.
Takes customer complaints to upper management when necessary. Determines a course of action to resolve customer problems.
- Provides assistance to representatives during extremely busy times.
- Maintain, manage and update technical system documentation.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹12,000.00 - ₹30,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Work Location: One location
**Speak with the employer**
+91-XXXXXXXXXX
-
Customer Support Executive
4 days ago
Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time**Role**: Customer Support Executive (Chat Support) **Location**: Surat **Experience**:1+ Year **Role Overview** **Key Responsibilities** onboarding). - Understand and resolve user queries efficiently and empathetically. - Maintain high support quality standards and quick response times. - Guide users through onboarding, troubleshooting, and feature...
-
Customer Support Executive
1 week ago
Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time**: - Key Responsibilities**: - Customer Assistance**: Provide accurate information about product features, functionalities, and services. Ensure high levels of customer satisfaction by resolving concerns effectively. **- Issue Resolution**: Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...
-
Sales Executive
1 week ago
Surat, Gujarat, India The Executive Full time**Job Opportunity: Sales Executive cum Lead Generator** **Location: Surat / Vapi / Mumbai / Ahmedabad** Key Responsibilities: - **Market Research**: Regular visits to the market to analyze trends and competitor activities. - **Lead Generation**: Identify and collect potential leads through customer, vendor, and industry interactions. - **Trend Analysis**:...
-
Customer Support Executive
1 week ago
Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time**Key Responsibilities**: **Customer Assistance**: Provide accurate information about product features, functionalities, and service **Issue Resolution**: Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient problem-solving. Coordinate with technical support or other departments for more complex...
-
Chat Support Executive
1 week ago
Katargam, Surat, Gujarat, India Cirkle Studio pvt. ltd. Full time**Location**: Surat, Gujarat **Department**: Chat Support **Employment Type**: Full-time **Job Summary**: We are looking for a proactive and customer-focused **Chat Support Executive (Fresher)** to assist our customers via live chat, resolve queries, and ensure a smooth experience on the platform. This is an excellent opportunity for recent graduates...
-
Customer Support Executive
1 day ago
Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time**Key Responsibilities**: **Customer Assistance**: - Provide accurate information about product features, functionalities, and services. - Ensure high levels of customer satisfaction by resolving concerns effectively. **Issue Resolution**: - Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...
-
Cse (Customer Support Executive)
14 hours ago
Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time**Key Responsibilities**: **Customer Assistance**: Provide accurate information about product features, functionalities, and services. Ensure high levels of customer satisfaction by resolving concerns effectively. **Issue Resolution**: Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...
-
Customer Support Representative
3 days ago
Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per yearLocation: SuratExperience: 1+ YearRole OverviewWe are looking for a Customer Support Executive (Chat) to join our team in Surat. You'll be the first point of contact for our users, offering real-time assistance via chat (and email, if needed). This role is not just about resolving issues — it's about enhancing user experience, collaborating with product...
-
Sale Executive
1 week ago
Katargam, Surat, Gujarat, India Khodal Art Full time**About Us**: We are a leading manufacturer specializing in high-quality lace products, catering to both domestic and international markets. With a strong commitment to quality, innovation, and customer satisfaction, we are looking to expand our dynamic team with a motivated and result-driven **Sales Executive**. As a Sales Executive, you will play a vital...
-
Field Sales Executive
1 week ago
Katargam, Surat, Gujarat, India Canopas Full timeWe are looking for a dynamic and motivated Fresher Field Sales Executive to join our growing team. As a Field Sales Executive, you will play a key role in driving revenue growth by developing and executing effective sales strategies. **Responsibilities**: - What you will do - Assist in face-to-face meetings and product presentations. - Support in...