Customer Support Executive

**: - Key Responsibilities**: - Customer Assistance**: Provide accurate information about product features, functionalities, and services. Ensure high levels of customer satisfaction by resolving concerns effectively. **- Issue Resolution**: Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...

Location: SuratExperience: 1+ YearRole OverviewWe are looking for a Customer Support Executive (Chat) to join our team in Surat. You'll be the first point of contact for our users, offering real-time assistance via chat (and email, if needed). This role is not just about resolving issues — it's about enhancing user experience, collaborating with product...

Job Title: Customer Support RepresentativeJob Brief: Join our dynamic team as a Customer Onboarding Specialist and be the first point of contact for new customers You'll guide them through our product setup, provide exceptional support, and ensure they get the most value from our solutions. If you're tech savvy, customer-focused, and thrive in a fast-paced...

**Location**:Surat **Experience**: 1+ Year **Role Overview** **Key Responsibilities** - Understand and resolve user queries efficiently and empathetically. - Maintain high support quality standards and quick response times. - Guide users through onboarding, troubleshooting, and feature usage. - Document recurring issues and help update internal knowledge...

**Summary of the position**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management...

Position: Technical Chat Support ExecutiveExperience: FresherLocation: Katargam, SuratEmployment Type: Full-timeAbout the RoleWe are looking for a Technical Chat Support Executive to assist customers via online chat and provide solutions to technical queries. The role requires good communication skills, problem-solving ability, and a customer-first...

As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...

We are looking for a **Customer Support Executive** who understands **accounting** and has experience using any **têxtile accounting software** like **Empire, Tripta, Tamanna, Thomas, Joshi, Equal, Frontline, Turbo, or Tally**. You will support users of our in-house accounting software **“Simple Hisab”**, helping them solve queries. **What You'll...

Customer Support Executive **Responsibilities**: - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and effective...

**Job Title**: Customer Service/Sales Representative **Job Overview**: We are looking for an enthusiastic and goal-oriented Customer Service/Sales Representative to join our team in Surat. If you thrive in a fast-paced environment, enjoy helping customers, and have a talent for closing sales, we’d love to meet you. This role is a blend of customer service...