Customer Support Executive
5 hours ago
Job Title: Customer Support Executive
Summary:
Roles and Responsibilities:
- Respond to customer inquiries and issues through chat support in a timely and professional manner
- Troubleshoot technical issues and provide solutions to customers
- Escalate complex issues to the appropriate team members for resolution
- Maintain accurate records of customer interactions and transactions
- Provide product information and assistance to customers
- Collaborate with other team members to improve customer support processes
- Meet or exceed customer satisfaction goals and metrics
Qualifications:
- Bachelor's degree in a related field or equivalent work experience
- 1-3 years of experience in customer support or technical support
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced environment and multitask effectively
- Knowledge of cloud-based technologies and services is a plus
- Must be able to do permanent night shifts.
- Should be able to do Rotation shifts and work on holidays.
-
Customer Support Executive
4 hours ago
Surat, Gujarat, India FASHION DREAM Full time**Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...
-
Customer Support Executive
5 days ago
Surat, Gujarat, India Monoverse Full timeDescription We are looking for fresher customer support executive As a Customer Support Executive for Jewelry on Etsy you will be responsible for providing excellent customer service and support to our buyers You will be working closely with our customers to ensure that their needs are met and their concerns are addressed in a timely and professional manner...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India eZee Technosys Full timeJob Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...
-
Customer Support Executive
4 days ago
Surat, Gujarat, India DK Infoway Full time**Job description**: We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. **Key Responsibilities**: - Provide expert guidance on diamond specifications, grading, certifications (GIA, IGI, etc.), pricing, and...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time**Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...
-
Customer Support Executive
5 hours ago
Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time**Location**: Khatargam, Surat **Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate...
-
Customer Support Executive
4 days ago
Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time**Key Responsibilities**: **Customer Assistance**: Provide accurate information about product features, functionalities, and services. Ensure high levels of customer satisfaction by resolving concerns effectively. **Issue Resolution**: Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India Yanolja Cloud Solution Full timeOrganizational Overview: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India DK Infoway Full time**Job description**: **Key Responsibilities**: - Provide expert guidance on **diamond specifications, grading, certifications (GIA, IGI, etc.), pricing, and availability**. - Coordinate with the **sales, logistics, and production teams** to resolve customer issues promptly. - Assist clients with **order tracking, returns, exchanges, and after-sales...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India Yanolja Cloud Solution Full timeOrganizational Overview: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+...