Cse (Customer Support Executive)

**Key Responsibilities**: **Customer Assistance**: - Provide accurate information about product features, functionalities, and services. - Ensure high levels of customer satisfaction by resolving concerns effectively. **Issue Resolution**: - Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...

**Job description**: We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. **Key Responsibilities**: - Provide expert guidance on diamond specifications, grading, certifications (GIA, IGI, etc.), pricing, and...

**Responsibilities**: - Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client. - Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements. - Guide new...

Role: Customer Support Executive (0-1 Yrs Exp) Job Location : Surat **Customer Care Executive Responsibilities**: - Offer a best customer support or customer care. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

**Role**: Customer Support Executive (Chat Support) **Location**: Surat **Experience**:1+ Year **Role Overview** **Key Responsibilities** onboarding). - Understand and resolve user queries efficiently and empathetically. - Maintain high support quality standards and quick response times. - Guide users through onboarding, troubleshooting, and feature...

Refrens is a rapidly growing company that is passionate about providing exceptional customer service. We are looking for a highly motivated and customer-centric individual to join our team as a Customer Support Representative. **About the Role**: As a Customer Support Representative, you will be responsible for providing exceptional customer service to our...

A Customer Service Executive (CSE) plays a crucial role in ensuring customer satisfaction and maintainingpositive relationships between a company and its clients. Let me provide you with a detailed description of theresponsibilities and tasks associated with this role: 1. Answering Phone Calls : As a CSE, you’ll handle incoming phone calls from...

**Key Responsibilities** - **Customer Interaction**: - Providing accurate information about products or services. - Addressing concerns promptly and professionally. - **Problem Resolution**: - Identifying and resolving customer issues efficiently. - Escalating complex issues to the appropriate departments when necessary. - **Feedback Management**: -...

Managing a team of representatives offering internal support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Full job description: - ** A sales executive sells products or services for a business. They are responsible for finding new customers and building relationships with clients. - Develop strong relationships with clients and understand their unique needs. - Deliver compelling presentations showcasing the value proposition of our software solutions. -...