
Cse (Customer Support Executive)
7 days ago
Refrens is a rapidly growing company that is passionate about providing exceptional customer service. We are looking for a highly motivated and customer-centric individual to join our team as a Customer Support Representative.
**About the Role**:
As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients. You will handle customer inquiries, resolve issues, and provide product information. You will also be responsible for creating and maintaining a positive customer experience.
**Responsibilities**:
- Resolve customer issues promptly and efficiently
- Provide product information and training to customers
- Maintain a positive customer experience
- Document customer interactions and issues
- Escalate complex issues to team members
**Required Qualifications**:
- Excellent communication and interpersonal skills
- Ability to build rapport with customers
- Patience and ability to handle difficult situations
- Problem-solving skills
- Strong attention to detail
**Preferred Qualifications**:
- Experience in customer support
- Knowledge of our products and services
- Bachelor's degree in customer service, business administration, or a related field
**Benefits**:
- Competitive salary and benefits package
- Opportunity to work with a talented and passionate team
- Chance to make a real impact on our customers' lives
- Professional development and training opportunities
**Job Types**: Full-time, Permanent
Pay: ₹120,000.00 - ₹180,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
-
Customer Support Executive
4 days ago
Surat, Gujarat, India Assignedge Network Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Surat **Education Requirement**: Bachelor’s Degree **Salary Range**: ₹25,001 to ₹30,000 per month **Experience Required**: 2-3 Years **Gender Preference**: Female As a **Customer Support Executive**, you will be responsible for providing excellent customer service and ensuring customer...
-
Customer Support Executive
7 days ago
Surat, Gujarat, India Upmetrics Full time**Responsibilities**: - Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client. - Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements. - Guide new...
-
Customer Support Representative
2 weeks ago
Udhana, Surat, Gujarat, India Minds Mapper Full time**Customer Support Executive Job Description** A customer support executive (CSE) is a person responsible for assisting customers over the phone with technical support and service issues. **Job Brief**: **Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer...
-
Customer Support Executive
7 days ago
Surat, Gujarat, India AWADH LOGISTICS Full timeManaging a team of representatives offering internal support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Customer Support Executive
5 days ago
Surat, Gujarat, India Assignedge Network Pvt Ltd Full time**Key Responsibilities** - **Customer Interaction**: - Providing accurate information about products or services. - Addressing concerns promptly and professionally. - **Problem Resolution**: - Identifying and resolving customer issues efficiently. - Escalating complex issues to the appropriate departments when necessary. - **Feedback Management**: -...
-
Customer Support Executive
1 week ago
Vesu, Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAlpino Health Foods is a rapidly growing FMCG brand dedicated to making India a protein-sufficient nation. Specializing in making high-quality, healthy products like peanut butter, oats, and muesli, Alpino continues to expand both domestically and internationally, making a positive impact in the food industry. Join us as we grow and help shape the future of...
-
Customer Support Executive
2 weeks ago
Ahmedabad, Gujarat, India Sophos Full time**About Us** **Role Summary** The Customer Support Executive (CSE) group is a team within Sophos India Support Operations. This versatile and dynamic team provides critical support to the overall Support Operations. While the primary objective is to ensure Call Queue Service Level Agreements (SLAs) are met by expertly handling customer calls during peak...
-
Customer Support Executive
5 days ago
Surat, Gujarat, India DK Infoway Full time**Full job description: - ** A sales executive sells products or services for a business. They are responsible for finding new customers and building relationships with clients. - Develop strong relationships with clients and understand their unique needs. - Deliver compelling presentations showcasing the value proposition of our software solutions. -...
-
Customer Support Executive
7 days ago
Majura Gate, Surat, Gujarat, India jobeis hr & it solution pvt ltd Full timePosition Name: Customer support executive Gender: Both Job Shift: - Day Shift, Night Shift **Salary**: Upto 22k(Day Shift), Upto 24k(Night Shift) Experience: 1+ Year of experience Qualification: Graduate Job Time: 10:00 am - 8:00 pm (Day shift ), 6:30 pm -4:30 am (Night shift ), 8:00 pm -6:00 am (Night shift ) Job Location: Majura gate Surat **Role...
-
Customer Support Executive
1 week ago
Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time**Key Responsibilities**: **Customer Assistance**: - Provide accurate information about product features, functionalities, and services. - Ensure high levels of customer satisfaction by resolving concerns effectively. **Issue Resolution**: - Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient...