Support Executive

1 day ago


Katargam Surat Gujarat, India FLOMIZ TECHNO LLP Full time

**Responsibilities**:

- Troubleshoot and resolve technical issues related to Flomiz products.
- Provide product demonstrations and training to clients.
- Maintain detailed records of customer interactions and issues.
- Collaborate with the development team to address product-related concerns.
- Assist in the creation and maintenance of support documentation.
- Monitor and follow up on open support tickets to ensure timely resolution.

**Required Skills & Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience in customer support or technical support roles.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Familiarity with CRM and support ticketing systems.
- Ability to work independently and as part of a teams.

Pay: From ₹8,000.00 per month

**Benefits**:

- Leave encashment

Shift:

- Day shift

Work Days:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Katargam, Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Software testing: 1 year (preferred)

**Location**:

- Katargam, Surat, Gujarat (preferred)

Work Location: In person



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