Help Desk Support

Helpdesk L1 (5 Positions) Location: Belapur, Navi Mumbai Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18),...

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

The Help Desk Tier II Support technician is responsible for providing second-level support on a variety of complex technical issues to our clients, working team members in our Managed Services Division, ensuring timely resolution of tickets.

Role & responsibilitiesExtending technical support on application to end usersProvide Help Desk support for reporting technical incidents / issues / problems with the system.The Help desk shall log user calls related to system and assign an incident/ call ID number. Severity shall be assigned to each call as per the SLAs.Track each incident / call to...

**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

**Job Details**: **Position - Help Desk Technician (IT)** **Tasks and Responsibilities**: - Install, modify, and repair computer hardware and software. - Configure and debug desktop programs. - Ensure seamless Local Area Network (LAN) operations. - Install computer peripherals for users. - Follow up with customers to ensure issue resolution. **Skills...

Company DescriptionProservz Digitech Private Limited has been a leading service provider for enterprise clients since 2010. We offer support for all IT products and deliver top-quality services to help maintain modern businesses. Our dedicated support team works 24/7 to assist and resolve issues promptly, ensuring smooth operations for our clients.Role...

Job Description Role Summary This internship provides an opportunity to gain hands-on experience in IT support and help desk operations within a global technology environment. The intern will work closely with IT teams to troubleshoot and resolve hardware/software issues, assist in system setups, and deliver excellent internal customer support. Key...

**Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...