Help Desk Support

Helpdesk L1 (5 Positions) Location: Belapur, Navi Mumbai Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18),...

Engineers need to make the best use of help desk software to be always be informed about the status of user requests. A help desk software consists of three main components: Ticket Management, Automation Suite, and Reporting and Optimization. **Responsibilities**: Included in the Service Desk Engineers tasks are installing, upgrading, supporting, and...

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Immediate requirement for a female IT Help Desk Coordinator to assign calls, prepare MIS reports, manage end-user support, and ensure timely resolution within SLA through team coordination. Strong communication and organizational skills required.

We are seeking a highly motivated and detail-oriented Help Desk Support Specialist to join our IT support team. In this entry-level role, you will serve as the primary point of contact for users seeking technical assistance, providing timely support to ensure their IT systems run smoothly.Key ResponsibilitiesProvide first-line technical support to end-users...

The Help Desk Tier II Support technician is responsible for providing second-level support on a variety of complex technical issues to our clients, working team members in our Managed Services Division, ensuring timely resolution of tickets.

Job Title: Help Desk SpecialistAbout the Role:The primary goal of this position is to serve as the initial point of contact for clients calling Wipro's Service Desk, addressing their end-user issues in accordance with established objectives.Duties and Responsibilities:Primary user support and customer service are key responsibilities. This includes...

Job SummaryWe are seeking a highly skilled Help Desk Support Specialist to join our team. This individual will be responsible for providing technical assistance and support to customers via phone, email, and chat.Key ResponsibilitiesProvide timely and effective resolution of customer inquiries and issues related to software products and connectivityAct as a...

As a key member of our service delivery team, the Help Desk Representative plays a vital role in ensuring exceptional customer experiences.Efficiently handle customer inquiries via phone, email, or chat, providing timely and accurate responses that address their concerns.Proactively resolve complaints and provide effective solutions that exceed customer...

Job Opening: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to join our team in a dynamic environment.About the RoleThe successful candidate will be responsible for delivering top-notch service to clients through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and accurate assistance via phone or other...