Help Desk Tier II

Job Title: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to provide exceptional technical support and assistance to our end-users. As a key member of our team, you will be responsible for troubleshooting hardware and software issues, diagnosing problems, and resolving them in a timely manner.Key Responsibilities:Troubleshoot hardware,...

Immediate requirement for a female IT Help Desk Coordinator to assign calls, prepare MIS reports, manage end-user support, and ensure timely resolution within SLA through team coordination. Strong communication and organizational skills required.

Duration: 12-month contract with potential extensions Location: Onsite 5 days/week in Mumbai, India (Monday-Friday) Hours: IST (Indian Standard Time) Day to Day:Insight Global's client is looking for a Level 1-2 Help Desk to join their IT Help Desk team within the printing services industry. You will be responsible for handling the general Level 1-2 help...

We are seeking a skilled professional to join our team as a Help Desk Executive in Andheri, India.Key ResponsibilitiesTech Support - Provide assistance to end-users via phone, email, and in-person to resolve technical issues efficiently.Troubleshooting - Troubleshoot hardware and software problems effectively and escalate complex issues when necessary.IT...

As a key member of our service delivery team, the Help Desk Representative plays a vital role in ensuring exceptional customer experiences.Efficiently handle customer inquiries via phone, email, or chat, providing timely and accurate responses that address their concerns.Proactively resolve complaints and provide effective solutions that exceed customer...

Job Opening: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to join our team in a dynamic environment.About the RoleThe successful candidate will be responsible for delivering top-notch service to clients through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and accurate assistance via phone or other...

Job Title: Help Desk ManagerThis role is part of our Integrated Facilities Management team, responsible for delivering exceptional help desk services to clients.Key Responsibilities:Optimize processes and requests by reporting to the facility manager and documenting complaints with detailed information.Assign a unique reference number to each request to...

Job Title: Help Desk RepresentativeAbout the Role:We are seeking a highly skilled and motivated Help Desk Representative to join our team. The successful candidate will be responsible for handling customer inquiries via voice calls and chat sessions.Key Responsibilities:Handle inbound and outbound customer queries via voice and chat.Provide accurate...

Job Summary:We are seeking a highly skilled and experienced Help Desk Technician to join our team. In this role, you will be responsible for providing first-line support to users with technical issues, troubleshooting hardware, software, network, and system problems.Key Responsibilities:Troubleshoot and resolve technical issues reported by users, including...

Our organization is seeking a skilled professional to fill the role of Help Desk Specialist.Key Responsibilities:Handle inbound and outbound international calls, emails, and chat support in a timely manner.Resolve customer queries, complaints, and requests with professionalism and accuracy.Provide detailed information regarding products/services as requested...