Information Technology Help Desk Technician

2 days ago


Mumbai, Maharashtra, India Proservz Digitech Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Proservz Digitech Private Limited has been a leading service provider for enterprise clients since 2010. We offer support for all IT products and deliver top-quality services to help maintain modern businesses. Our dedicated support team works 24/7 to assist and resolve issues promptly, ensuring smooth operations for our clients.

Role Description

This is a full-time hybrid role for an Information Technology Help Desk Technician. The position is based in Mumbai, with some work from home acceptable. The IT Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, offering printer support, and handling help desk requests efficiently and effectively. Day-to-day tasks include diagnosing and resolving technical issues, maintaining IT equipment, and ensuring timely support to all users.

Qualifications

  • Technical Support and Help Desk Support skills
  • Experience with Desktop Computers and Troubleshooting
  • Printer Support skills
  • Excellent problem-solving and communication skills
  • Ability to work independently and in a team environment
  • Previous experience in a similar role is a plus
  • Windows and MacOS knowledge is beneficial

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