It Help Desk Coordinator

2 weeks ago


Mumbai, Maharashtra, India Shunya Tattva Management Consultants Full time ₹ 30,000 - ₹ 60,000 per year

Job Title: Support Coordinator / Helpdesk Executive

Location: Vikhroli

Shift: General Day Shift with Alternate Saturday off and Sunday working

Salary- 3.50lpa

Shift Window- 10am to 6pm

Job Summary

We are looking for a Support Coordinator / Helpdesk Executive to manage IT support operations, coordinate resources, and ensure smooth service delivery. The role involves handling calls, incident tracking, SLA monitoring, documentation, and supporting project execution.

Key Responsibilities

  • Monitor and manage calls & SLAs, ensuring timely resolution of queries.
  • Handle incident management logging, tracking, and closing issues.
  • Coordinate resources, team schedules, and operational support.
  • Support in scheduled activities, documentation, and reporting.
  • Assist in project planning, tracking deliverables, and stakeholder communication.

Qualifications & Skills

  • Graduate with 2–3 years' experience in IT support/helpdesk roles.
  • Strong organizational & communication skills.
  • Proficiency in MS Office & ticketing tools.
  • Ability to work independently and in a fast-paced environment.


  • Navi Mumbai, Maharashtra, India Jenx Digitech Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Immediate requirement for a female IT Help Desk Coordinator to assign calls, prepare MIS reports, manage end-user support, and ensure timely resolution within SLA through team coordination. Strong communication and organizational skills required.

  • Help Desk Executive

    1 week ago


    Mumbai, Maharashtra, India Krystal Integrated Services Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Dear Candidate,We are looking for Receptionist / Front Desk Executive at GoregaonRole & responsibilitiesReceiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriatelyAnswering screening and forwarding incoming phone callsReceiving and sorting daily mailWorking Hours 12 hours ,Preferred candidate profileAll benefits...

  • Help Desk Executive

    1 week ago


    Mumbai, Maharashtra, India JLL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Help Desk Executive

    6 days ago


    Mumbai, Maharashtra, India JLL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a...

  • Help Desk Executive

    2 weeks ago


    Mumbai, Maharashtra, India JLL Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...


  • Mumbai, Maharashtra, India Neeco Global ICT Services Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    We are looking for a detail-oriented and responsible Service Desk Coordinator to ensure smooth coordination of service requests, communication with clients and internal teams, and overall efficiency of service processes. If you have strong organizational skills, attention to detail, and enjoy working with people, this role could be the right fit for you.Key...


  • Mumbai, Maharashtra, India Kplus Infotech Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job descriptionWe are hiring for Helpdesk Executive at KPlus Infotech Pvt LimitedKey Responsibilities:Handle incoming customer calls professionally and efficiently.Coordinate and assign calls to the appropriate IT Hardware Engineer.Accurately document customer interactions and solutions provided.Collaborate with colleagues to resolve issues and escalate...


  • Mumbai, Maharashtra, India Novel Designer Display System Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Able to handle front desk independently, attend in bound calls, transfer to the concerned dept. / person, efficient in EPABX system, Maintain inward and outward registers for visitors, clients, Travel booking arrangements, Occasional visit to Khopoli Required Candidate profileMin. Graduate of diploma from certified institutes, Excellent communication skills...

  • Front Desk

    2 weeks ago


    Mumbai, Maharashtra, India RECHANNEL FASHIONS Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Title: Front Desk & Administrative Executive (Female)Job Summary: We are seeking a well-presented and detail-oriented Front Desk & Administrative Executive who will be the first point of contact for clients and visitors while also managing day-to-day administrative and operational tasks. This role requires strong communication skills, organizational...


  • Mumbai, Maharashtra, India GHV Infra Projects Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesBook and manage domestic and international flights, trains, taxis, and hotels.Plan and schedule travel itineraries based on client/employee requirements.Process travel reimbursements and expense reports.Ensure compliance with company travel policies.Maintain travel records, prepare reports, assist in other documentation as needed and...