IT Help Desk Executive
2 weeks ago
Job description
We are hiring for Helpdesk Executive at KPlus Infotech Pvt Limited
Key Responsibilities:
- Handle incoming customer calls professionally and efficiently.
- Coordinate and assign calls to the appropriate IT Hardware Engineer.
- Accurately document customer interactions and solutions provided.
- Collaborate with colleagues to resolve issues and escalate complex problems when necessary.
Qualifications:
- Experience in customer or technical support.
- Strong communication skills and ability to work effectively in a team.
Shift Timings: 9:30 AM - 6:00 PM
Working Days: Monday - Saturday
Interested candidates can come directly for an interview.
Interview Venue: 42, 1st Floor, Sarvodaya Industrial Estate, Off Mahakali Caves Rd, near Paper Box, Gundavali, Andheri East, Mumbai, Maharashtra 400093
Interview Schedule:
- Date: Monday to Friday
- Time: 10:00 AM - 04:00 PM
Contact Person: Pinky Sharma
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