IT Help Desk Executive

2 weeks ago


Mumbai, Maharashtra, India Kplus Infotech Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job description

We are hiring for Helpdesk Executive at KPlus Infotech Pvt Limited

Key Responsibilities:

  • Handle incoming customer calls professionally and efficiently.
  • Coordinate and assign calls to the appropriate IT Hardware Engineer.
  • Accurately document customer interactions and solutions provided.
  • Collaborate with colleagues to resolve issues and escalate complex problems when necessary.

Qualifications:

  • Experience in customer or technical support.
  • Strong communication skills and ability to work effectively in a team.

Shift Timings: 9:30 AM - 6:00 PM

Working Days: Monday - Saturday

Interested candidates can come directly for an interview.

Interview Venue: 42, 1st Floor, Sarvodaya Industrial Estate, Off Mahakali Caves Rd, near Paper Box, Gundavali, Andheri East, Mumbai, Maharashtra 400093

Interview Schedule:

  • Date: Monday to Friday
  • Time: 10:00 AM - 04:00 PM

Contact Person: Pinky Sharma


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