Front Desk Executive

2 hours ago

Mumbai, Maharashtra, India CARA Hair Transplant & Aesthetic Clinic Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Title: Front Desk Executive

Department: Front Office

Reporting To: Branch Head

Working Days: 6 Days a Week

Working Hours: 11:00 am to 8 .00 pm

Job Summary:

The Front Desk Executive serves as the face of the clinic and plays a critical role in delivering a

premium and professional client experience. This role involves managing front office operations such

as client greetings, appointment scheduling, coordination between departments, answering

inquiries, handling billing, and ensuring the reception area reflects the clinic's brand image. The

Front Desk Executive must exhibit high standards of grooming, communication, and customer

service.

Key Responsibilities:

  1. Client Reception & Hospitality

 Greet clients with a warm, courteous, and professional approach upon arrival.

 Offer refreshments and ensure the client is comfortable while waiting.

 Maintain a polite and friendly tone in person and on calls at all times.

  1. Appointment Scheduling & Calendar Management

 Book, confirm, and reschedule appointments via phone, WhatsApp, CRM, or walk-ins.

 Maintain coordination between doctors, therapists, counsellors, and clients for smooth time

management.

 Send appointment reminders and follow-up messages to clients.

  1. Front Desk Administration

 Manage the front desk phone, WhatsApp Business messages, and email inbox.

 Respond promptly to all client inquiries about services, prices, doctors, and packages.

 Maintain proper documentation of daily appointments, cancellations, and no-shows.

  1. Billing & Cash Handling

 Generate accurate bills using clinic software and collect payments via cash, cards, or digital

methods.

 Issue receipts and update records in the billing system.

 Maintain daily cash sheet, tally balances, and report to the accounts or operations head.

  1. Client Records & Data Entry

 Maintain and update client database with accurate contact, treatment, and payment

information.

 Ensure confidentiality and security of client records, consent forms, and prescriptions.

 Coordinate with the medical and counselling team to update treatment logs and follow-ups.

  1. Clinic Ambience & Cleanliness

 Ensure the reception area, waiting lounge, and front desk are clean, well-organized, and

aesthetically pleasing.

 Oversee music, scent, lighting, and reading material arrangement at the front area.

 Ensure hygiene is maintained as per clinic SOPs.

  1. Internal Coordination

 Notify team members of client arrivals, delays, or cancellations.

 Coordinate with therapists, doctors, and support staff for smooth service delivery.

 Maintain communication with courier agents, vendors, and visitors as needed.

Key Performance Indicators (KPIs):

 Appointment accuracy and efficiency

 First-impression feedback scores from clients

 Billing and data entry accuracy

 Time taken to answer calls/messages

 Cleanliness and reception area ambiance

 Repeat visits and retention support

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

  • Front Desk Executive

    5 days ago

    Mumbai, Maharashtra, India STREETVIEW FOODS LLP Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    Job Title: Front Desk ExecutiveDepartment: Front DeskReports To: Regional Head/ National HeadJob Description:We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting...

  • Receptionist/Front Desk Executive

    4 days ago

    Mumbai, Maharashtra, India Executive Ship Management (ESM) Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Position:Receptionist/Front Desk Executive - Govandi(E), MumbaiRole & responsibilitiesGreet clients and visitors, answer phone calls, and respond to inquiries.Manage reception area, including maintaining a clean and organized spaceProvide administrative support to staff, including preparing documents and reportsHandle mail, packages, and deliveriesSchedule...

  • Front Desk Executive

    2 weeks ago

    Mumbai, Maharashtra, India CHANAKYA INTERNATIONAL Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Summary:We are seeking a dynamic, well-groomed, and highly presentable Front Desk Executive (Female) for our flagship fashion and lifestyle store at Kala Ghoda, Mumbai. The ideal candidate will be the first point of contact for our esteemed clients, responsible for creating a welcoming atmosphere, managing customer queries, and providing seamless front...

  • Front Desk Executive And Receptionist

    2 days ago

    Mumbai, Maharashtra, India Adidar Consulting Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Looking for a dynamic Front Desk Executive to manage reception operations, travel desk, vendor coordination, and administrative support. Ensure a smooth, professional, and welcoming front office experience for all visitors and staff. Required Candidate profileGraduate with 2 years' front office/admin experience. Excellent communication, coordination, and...

  • Front Desk Executive

    1 week ago

    Mumbai, Maharashtra, India Tulip Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:-Attending to visitors, guests, vendors, calls & directing to respective departments.Keeping tab on conference rooms for meeting.Handling EPABX system.Receive & answer all incoming calls/mails, attending complaints/work request Required Candidate profile5 to 8 years experience in Front office/desk as Executive and preferably from Aviation...

  • Front Desk executive/ Receptionist

    2 days ago

    Mumbai, Maharashtra, India Sheetal Group Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    We are having an urgent opening for Front Desk executive/ Receptionist in a Diamond Manufacturing Company at BKC Mumbai. Gender Preference: Female Candidate Only Required Candidate profileExperience: 2-6 years Skill Set: Front Desk Management If interested, share your CV with me at or call on

  • Front Desk Executive

    1 week ago

    Mumbai, Maharashtra, India Cara Clinic Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Description: TelecallerAbout Cara ClinicCara Health Care Private Limited is a leading healthcare provider committed to delivering exceptional patient care. We are seeking a dynamic and experienced Front Desk Executive to join our team.Job ResponsibilitiesThe Front Desk Executive serves as the face of the clinic and plays a critical role in delivering...

  • Front Desk Executive

    1 week ago

    Mumbai, Maharashtra, India f8fd262b-2b49-4b52-b4c0-a59ee1550b32 Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Company DescriptionTAG Institute is dedicated to providing exceptional education in Sound Engineering and Audio Production. Founded by experienced audio professionals, the Institute emphasizes practical and creative education to prepare students for careers in Media and Entertainment. TAG Institute addresses the gap of sub-par education standards and high...

  • Front Desk Executive

    7 days ago

    Mumbai, Maharashtra, India CALDIC Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Front Desk ExecutiveAbout the RoleWe are looking for a proactive and well-presented Front Desk Executive to manage our reception area and ensure smooth day-to-day front office operations. The ideal candidate should be efficient, organized, and capable of multitasking in a fast-paced environment.Key ResponsibilitiesReception & Front Office Management:Greet...

  • Front Desk Officer

    6 days ago

    Mumbai, Maharashtra, India Resource Mapping Consultancy Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Title: Front Desk ExecutiveLocation: East Govandi, MumbaiBudget: Max 30,000 KExperience: Minimum 1 yearQualification: GraduateRequirements:Must have experience in air ticket, train ticket, and hotel bookingsExcellent communication and customer handling skillsFemale candidates onlyRole: Handle front desk operations, manage travel bookings, assist clients,...