IT Help Desk Support Engineer

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

**IT Help Desk. ( Experience - 1-3 yrs - L1)** - Managing one or more customer service or service desk functions. - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...

Job Title: Help Desk Support SpecialistWe are seeking a skilled and experienced Help Desk Support Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to our employees and clients via phone, email, and in-person.About the Role:This is a challenging and rewarding role that requires excellent...

Provide a single point of contact for an incident ticket - Monitor the helpdesk tool for open and pending tickets raised by end users - Receive incidents, change requests, and queries from end users or IT staff through one of the agreed modes of communication - Assign the incidents to appropriate technical group and categorize into appropriate severity or...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

An IT Help Desk Technician is **responsible for providing technical support and assistance**. They interact with customers by phone or in-person to resolve their computer problems related to software and hardware issues to help them get back up running smoothly again. Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: -...

**Designation/Title** Helpdesk/Desktop **Sub-Band** Off-roll **Education Qualifications** BE/BTech/Diploma **Certifications** ITIL, MCSE preferred **Experience** 2 to 3+ Years of experience in relevant field **Key/Major Activities** - Basic understanding of typical enterprise customer environment - Opening and closing trouble tickets - Take remoted...

Job Title: Help Desk ManagerThis role is part of our Integrated Facilities Management team, responsible for delivering exceptional help desk services to clients.Key Responsibilities:Optimize processes and requests by reporting to the facility manager and documenting complaints with detailed information.Assign a unique reference number to each request to...