Help Desk Support

23 hours ago

Navi Mumbai, India ENLINKIT MANAGED SERVICES Full time

Helpdesk L1 (5 Positions)

Location: Belapur, Navi Mumbai

Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions

Should be skilled in following:
Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank

Knowledge of Core Banking Solutions, banking support Troubleshooting of issues observed/reported on day to day basis

Working knowledge on Service Ticketing/ Management Solutions

Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India.

With Regards'

Nithesh Kumar S

9136485275

Enlink Managed Services Pvt Ltd.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Ability to commute/relocate:

- Navi Mumbai, Raigarh - 410210, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Help desk: 1 year (required)
- Banking: 1 year (required)

  • Help Desk Support

    1 week ago

    Mumbai, Maharashtra, India CARE INFOTECH Full time

    Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

  • IT Help Desk Support

    5 hours ago

    Mumbai, India Three Ess Computer Services (I) Pvt. Ltd. Full time

    Engineers need to make the best use of help desk software to be always be informed about the status of user requests. A help desk software consists of three main components: Ticket Management, Automation Suite, and Reporting and Optimization. **Responsibilities**: Included in the Service Desk Engineers tasks are installing, upgrading, supporting, and...

  • Help Desk Support

    2 days ago

    Andheri, Mumbai, Maharashtra, India S K Networks Full time

    We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • IT Help Desk Executive

    1 week ago

    Navi Mumbai, India Opportunity One Step Solution Pvt. Ltd. Full time

    We are looking for a competent **Help desk technician**to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • It Help Desk Coordinator

    2 days ago

    Navi Mumbai, Maharashtra, India Jenx Digitech Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Immediate requirement for a female IT Help Desk Coordinator to assign calls, prepare MIS reports, manage end-user support, and ensure timely resolution within SLA through team coordination. Strong communication and organizational skills required.

  • IT Help Desk

    1 week ago

    Mumbai, India Cms IT Services Pvt Ltd Full time

    **IT Help Desk. ( Experience - 1-3 yrs - L1)** - Managing one or more customer service or service desk functions. - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...

  • Help Desk Tier II

    4 days ago

    Navi Mumbai, Maharashtra, India Mistry J2n Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The Help Desk Tier II Support technician is responsible for providing second-level support on a variety of complex technical issues to our clients, working team members in our Managed Services Division, ensuring timely resolution of tickets.

  • Help Desk Support

    1 week ago

    Mumbai, Maharashtra, India CARE INFOTECH Full time

    Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

  • Help Desk Operations Specialist

    7 days ago

    Navi Mumbai, Maharashtra, India beBeeTechnical Full time US$ 40,000 - US$ 80,000

    We are seeking a skilled professional to join our team as a Help Desk Executive in Andheri, India.Key ResponsibilitiesTech Support - Provide assistance to end-users via phone, email, and in-person to resolve technical issues efficiently.Troubleshooting - Troubleshoot hardware and software problems effectively and escalate complex issues when necessary.IT...

  • IT Help Desk Technician

    1 week ago

    Mumbai, India Zoof Software Solutions Full time

    We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...