Help Desk Technician

2 weeks ago

Marol Mumbai Maharashtra, India You Broadband Full time

**Job Details**:
**Position - Help Desk Technician (IT)**

**Tasks and Responsibilities**:

- Install, modify, and repair computer hardware and software.
- Configure and debug desktop programs.
- Ensure seamless Local Area Network (LAN) operations.
- Install computer peripherals for users.
- Follow up with customers to ensure issue resolution.

**Skills Required**:
Proficient in:
- Windows Professional OS (XP-10).
- Microsoft Office (all versions).
- Internet Explorer.
- TCP/IP and networking fundamentals.
- Excellent communication, problem-solving, and decision-making skills.
- Strong work ethic, attention to detail, and customer service skills.
- Ability to work independently and collaboratively in a team environment.

**Other Attributes**:

- Detail-oriented with the ability to handle sensitive and confidential information.
- Ability to work under pressure and meet deadlines.
- Team player with a proactive attitude.

**Qualification**:

- 12+ or any graduate

**Experience**:

- 1-2 years of experience in technical help desk support.

**Location**:
Mumbai (Marol)

  • Help Desk Support

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India S K Networks Full time

    We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • Help Desk Tier II

    3 days ago

    Navi Mumbai, India Mistry J2n Full time

    The Help Desk Tier II Support technician is responsible for providing second-level support on a variety of complex technical issues to our clients, working team members in our Managed Services Division, ensuring timely resolution of tickets.

  • Help Desk Technician – Level 1

    5 days ago

    Bengaluru, Delhi, Mumbai, NCR, India Bribooks Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    JOB TITLE: Help Desk Technician Level 1REPORTS TO: Director of IT (U.S.-Based)LOCATION: Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote , India HOURS: 8:30 a.m. - 5:00 p.m. ESTJOB SUMMARY:We are seeking a skilled and motivated Help Desk Technician Level 1 to join our IT team. The ideal candidate will have a strong...

  • IT Technician

    3 days ago

    Mumbai, Maharashtra, India political action services Full time

    Job brief We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

  • Help Desk Technician – Level 1

    17 hours ago

    Bengaluru, Delhi, Mumbai, NCR, India Ponka Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JOB TITLE : Help Desk Technician Level 1REPORTS TO : Director of IT (U.S.-Based)LOCATION : IndiaHOURS : 8:30 a.m. - 5:00 p.m. ESTJOB SUMMARY:We are seeking a skilled and motivated Help Desk Technician Level 1 to join our IT team. The ideal candidate will have a strong foundation in technical support and excellent communication skills. This role involves...

  • Help Desk

    1 week ago

    Hadapsar, Pune, Maharashtra, India Sanpurple Inc Full time

    **Help desk** **Experience**: 2-3 years in customer service, incl. calling. Must be fluent in Marathi. **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - Strong communication specifically Marathi. - Proficiency with Advance excel...

  • Help Desk

    5 days ago

    Hadapsar, Pune, Maharashtra, India Sanpurple Inc Full time

    **Help desk** **Experience**: 2-3 years in customer service, incl. calling. **Must be fluent in Marathi and Advance Excel.** **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - **Strong communication specifically Marathi.**: -...

  • Service Desk Technician

    2 weeks ago

    Mumbai, Maharashtra, India Datamark, Inc. Full time

    **Position Overview**: The Service Desk Technician is responsible for resolving IT tickets that have been submitted by users across the global organization. Additionally, they take phone calls from users across all shifts from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible for providing...

  • IT Help Desk Support

    2 weeks ago

    Mumbai, India Three Ess Computer Services (I) Pvt. Ltd. Full time

    Engineers need to make the best use of help desk software to be always be informed about the status of user requests. A help desk software consists of three main components: Ticket Management, Automation Suite, and Reporting and Optimization. **Responsibilities**: Included in the Service Desk Engineers tasks are installing, upgrading, supporting, and...

  • Help Desk

    1 day ago

    Hinjewadi, Pune, Maharashtra, India Kasturi Housing Pvt Ltd Full time

    **Key Responsibilities**: - Document and track issues using systems - Escalate complex issues to appropriate teams as necessary. - Assist with user account management and access issues. - Collaborate with team members to improve service process **Qualifications**: - Bachelor’s degree - Previous experience in a help desk or customer support role. -...