Help Desk Technician

1 week ago

Marol Mumbai Maharashtra, India You Broadband Full time

**Job Details**:
**Position - Help Desk Technician (IT)**

**Tasks and Responsibilities**:

- Install, modify, and repair computer hardware and software.
- Configure and debug desktop programs.
- Ensure seamless Local Area Network (LAN) operations.
- Install computer peripherals for users.
- Follow up with customers to ensure issue resolution.

**Skills Required**:
Proficient in:
- Windows Professional OS (XP-10).
- Microsoft Office (all versions).
- Internet Explorer.
- TCP/IP and networking fundamentals.
- Excellent communication, problem-solving, and decision-making skills.
- Strong work ethic, attention to detail, and customer service skills.
- Ability to work independently and collaboratively in a team environment.

**Other Attributes**:

- Detail-oriented with the ability to handle sensitive and confidential information.
- Ability to work under pressure and meet deadlines.
- Team player with a proactive attitude.

**Qualification**:

- 12+ or any graduate

**Experience**:

- 1-2 years of experience in technical help desk support.

**Location**:
Mumbai (Marol)

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