Help Desk Tier II

The Help Desk Tier II Support technician is responsible for providing second-level support on a variety of complex technical issues to our clients, working team members in our Managed Services Division, ensuring timely resolution of tickets.

We are looking for a competent **Help desk technician**to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Immediate requirement for a female IT Help Desk Coordinator to assign calls, prepare MIS reports, manage end-user support, and ensure timely resolution within SLA through team coordination. Strong communication and organizational skills required.

Role & responsibilitiesExtending technical support on application to end usersProvide Help Desk support for reporting technical incidents / issues / problems with the system.The Help desk shall log user calls related to system and assign an incident/ call ID number. Severity shall be assigned to each call as per the SLAs.Track each incident / call to...

Team: Management **Section I: Basic information on the role** **Job Title** **Help Desk Executive** **Location** **Prabhadevi** **Reporting to** **Property Manager** **Section II: Job Purpose** **Overall Role Objective**: **Strategic Thinking & Leadership** **Effective mix of strategic and tactical thought process. To be a dedicated individual who...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

Helpdesk L1 (5 Positions) Location: Belapur, Navi Mumbai Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18),...

Job Openings Job Location: Powai Salary upto 33,000 in hand (Hike will be given based on experience and current CTC) Applicant should be a graduate with good Communication Skills and should have relevant experience in handling help desk operations **Salary**: ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental...

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...