
Mall Operation- Guest Relation Officer
1 week ago
Meeting and Greeting the customers at Mall helpdesk.
- Answering their queries regarding brands/stores/promotions.
- Reporting to Assistant Manager Ops on administration & functional matters.
- Checking on the safety, cleanliness & satisfaction of guests/ retailers of the mall during mall walk through.
- Handling guest/retailers queries over telephone/ in person.
- Co-ordinate between retailers & concerned department regarding maintenance & other issues at preliminary stage.
- Situation handling skills like how to handle lost and found operation/ how to handle child lost and other situations arising from time to time by seeking advice from reporting managers in case needed.
- Take guest feedback and apologies if required and escalate the issue to concerned departments.
- Handling designated floor queries of common area maintenance.
Maintaining paper work/ files at the helpdesk for record keeping.
- Need to empathies with Retailer and customer issues and Report the same to senior for timely corrective action.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- MALL OPERATION: 2 years (preferred)
-
Guest Relation Executive(For a Mall)
2 weeks ago
Noida, Uttar Pradesh, India Srishti Software Applications Pvt. Ltd Full timeA Guest Relations Executive in a mall, like DLF Mall of India, is responsible for ensuring a positive and memorable experience for all mall visitors and customers. This role involves providing excellent customer service, handling inquiries, and addressing any issues or complaints. Here's a more detailed look at the responsibilities and expectations: Key...
-
Guest Relation Executive
1 week ago
Noida, Uttar Pradesh, India Srishti Software Applications Pvt. Ltd Full timeKey Responsibilities: 1. Customer Service Excellence: o Greet and assist mall visitors with warmth and professionalism, offering information about mall facilities, events, and promotions. o Address and resolve guest inquiries, feedback, and complaints in a timely and effective manner. o Provide assistance in locating stores, amenities, and other services...
-
Guest Relations Manager
4 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeWe are seeking a dynamic and dedicated Guest Relations Manager to join our team. The ideal candidate will have a background in the hospitality industry (Hotel, Airline, or equivalent), or possess significant experience working in multinational corporate environment, particularly in front offices operations. Key Responsibilities: Serve as the primary point...
-
Guest Relation Officer
4 days ago
Noida, Uttar Pradesh, India Ramagya School Full timeRAMAGYA SCHOOL, NOIDA EXTENSION IS LOOKING A GUEST RELATIONSHIP OFFICER ON AN URGENT BASIS. 1. THE CANDIDATE IS REQUIRED TO HANDLE THE FRONT OFFICE OF THE SCHOOL. 2. THE CANDIDATE HAS TO HANDLE THE ADMISSION RELATED QUERIES. 3. WE ARE LOOKING FOR CANDIDATES WHO HAVE SIMILAR EXPERIENCE FOR 2-3 YRS. 4. SCHOOL EXPERIENCE IS MANDATORY. THOSE INTERESTED NEED...
-
Guest Relation Executive
1 day ago
Ghaziabad, Gurugram, Noida, India County Group Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilitiesGreet guests upon arrival, welcome them to the hotel, and assist with check-in procedures.Handle guest queries and concerns in a professional manner, resolving issues promptly and efficiently.Ensure seamless communication between guests, colleagues, and other departments to maintain excellent customer service standards.Provide...
-
Guest Relations Specialist
3 days ago
Noida, India Trehan IRIS Full timeWe are seeking a dynamic and personable Guest Relationship Executive (GRE) to join our real estate team in Noida. The GRE will be the first point of contact for clients and visitors, ensuring a professional, engaging, and smooth experience while representing the company’s brand image.Job Description – Guest Relationship Executive (GRE)Guest Relationship...
-
Guest Relation Executive
2 days ago
Greater Noida, India Propacity PropTech Pvt. Ltd. Full time**WE ARE HIRING!** **Position**: Guest Relations Executive **Location**: Noida **Experience**:3 - 6 months work experience **Employment Type**: Full Time **About us!** Propacity is one of India's fastest-growing prop-tech companies. Founded in 2021, in 3 years - Propacity has empowered over 100+ real estate developers and 5000+ brokers in 18+ cities in...
-
Guest Relation Executive
1 week ago
Noida, Uttar Pradesh, India Group108 Full timeGroup 108 is a highly esteemed entity that has made significant contributions to the urban landscape. We have a remarkable track record of developing top-notch properties that are not only aesthetically pleasing but also functionally successful. These structures are designed to cater to a range of needs, from office and retail spaces to hospitality...
-
Guest Relation Executive
6 days ago
Noida, Uttar Pradesh, India Propacity PropTech Pvt. Ltd. Full time**WE ARE HIRING!** **Position**: Guest Relations Executive **Location**: Noida **Experience**:3 - 6 months work experience **Employment Type**: Full Time **About us!** Propacity is one of India's fastest-growing prop-tech companies. Founded in 2021, in 3 years - Propacity has empowered over 100+ real estate developers and 5000+ brokers in 18+ cities in...
-
Guest Relation Executive
2 weeks ago
Noida, Uttar Pradesh, India Eleque Infra Full time**JOB DESCRIPTION**: **Profile**: Guest Relation Executive **Location**: Noida sec 125 **Experience**: 1- 4 Year **Key Responsibilities**: - Greet and welcome visitors with a positive and professional attitude. - Answer, screen, and direct incoming calls efficiently. - Manage appointment scheduling and meeting room bookings. - Handle incoming and...