Guest Relation Executive

2 days ago


Ghaziabad Gurugram Noida, India County Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Greet guests upon arrival, welcome them to the hotel, and assist with check-in procedures.
  • Handle guest queries and concerns in a professional manner, resolving issues promptly and efficiently.
  • Ensure seamless communication between guests, colleagues, and other departments to maintain excellent customer service standards.
  • Provide exceptional hospitality services to all guests throughout their stay at the hotel.
  • Maintain accurate records of guest interactions, feedback, and complaints.

Desired Candidate Profile

  • 0-5 years of experience in front office operations or related field (guest handling/guest relations).
  • Excellent communication skills with ability to handle diverse client needs effectively.
  • Strong interpersonal skills for building rapport with guests from various backgrounds.
  • Ability to work well under pressure during peak periods or emergency situations.


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