Customer Care Executive

22 hours ago


Kalyan, India Seven Hiring Full time

**Location**: Kalyan, Maharashtra
**Type**: Full-Time

**About the Role**:
**Key Responsibilities**:

- Resolve customer complaints and provide appropriate solutions in a timely manner.
- Maintain detailed records of customer interactions and issue resolutions.
- Collaborate with internal teams to ensure customer satisfaction and effective problem-solving.
- Identify patterns in customer feedback and provide insights for process improvement.
- Assist in processing orders, returns, and refunds, ensuring adherence to company policies.
- Build and maintain positive relationships with customers to promote loyalty.

**Qualifications**:

- **Experience**: 1-2 years in customer support or a similar role.
- **Communication Skills**: Excellent verbal and written communication in English (regional language proficiency is a bonus).
- **Tech-Savvy**: Proficient in using CRM software, MS Office, and communication tools.
- **Problem-Solving**: Strong ability to address customer concerns effectively and empathetically.
- **Adaptability**: Ability to work in a dynamic, fast-paced environment.
- **Education**: A bachelor's degree or equivalent is preferred.

Pay: ₹30,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Can you start immediately?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

**Location**:

- Kalyan, Maharashtra (required)

Work Location: In person



  • Kalyan, India Employee Hub Full time

    **Job Title**: Customer Care Executive (CCE) **Location**: [Specify location] **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - **Issue Resolution**: Resolve customer complaints and provide solutions within the shortest possible time. - **Product Knowledge**: Stay updated on product and service information to effectively assist...


  • Kalyan, India Employee Hub Full time

    Hello, We are looking for a Customer Care Executive for a reputed firm.job Specifications. Location : Kalyan, Mumbai. Education/ Formal Qualification Any Graduate with MBA can be preferred Skills (Technical / Computer / Soft skills etc.) - Must have excellent computer skills, excel, words etc. **Responsibilities**: - Looking after the in house...


  • Kalyan, India Employee Hub Full time

    **Job Summary**: The Mall Customer Care Executive is responsible for providing excellent customer service, assisting shoppers, handling queries and complaints, and ensuring a seamless shopping experience. **Key Responsibilities**: - Greet and assist customers at the mall. - Address customer inquiries and provide accurate information about stores, services,...


  • Kalyan-Dombivli, Maharashtra, India Employee Hub LLP Full time

    **Responsibilities** - Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations) - Sending Reports & Analyzing. - Event Organizing. (Marketing) - Events for retail Partners. (Retail Operations) - Looking after fit out work of brands. (Operation) - Coordinating with MEP, Security, House Keeping & Parking...


  • Kalyan, India Seven Hiring Full time

    **Location**: Kalyan, Maharashtra **Type**: Full-Time **About the Role**: **Key Responsibilities**: - Resolve customer complaints and provide appropriate solutions in a timely manner. - Maintain detailed records of customer interactions and issue resolutions. - Collaborate with internal teams to ensure customer satisfaction and effective problem-solving. -...


  • Kalyan, India Employee Hub Full time

    **Key Responsibilities**: - Greet and welcome guests/customers warmly. - Handle walk-in inquiries at the reception or customer service desk. - Provide accurate information about facilities, services, and store directions. - Manage bookings, reservations, or visitor passes if in a hotel/mall setting. - Handle customer complaints with professionalism and...


  • Kalyan, India Employee Hub Full time

    **Job Summary** **Key Responsibilities**: - Attend to customer queries and complaints in a polite and timely manner - Provide accurate information about services and facilities - Ensure excellent service standards and maintain customer satisfaction - Coordinate with internal teams to resolve issues effectively - Handle basic POS or billing operations (if...


  • Kalyan, India Employee Hub Full time

    Communication skills English Must Pay: ₹15,603.39 - ₹20,964.35 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person


  • Kalyan, India Shoppers Stop Full time

    Ensure high levels of customer satisfaction through excellent sales service - Assess customers needs and provide assistance and information on product features - Welcome customers to the store and answer their queries - Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis - “Go the extra mile” to drive sales - Maintain...


  • Kalyan Nagar, Bengaluru, Karnataka, India Bitsport Pvt. Ltd. Full time

    **About Us**: At Bitsport, we are dedicated to transforming the sports e-commerce experience by delivering exceptional service and support. As a leading provider of sports equipment and apparel, we cater to athletes, enthusiasts, and teams with a commitment to excellence. We are seeking a Customer Service Executive who thrives in a dynamic environment, has a...