Customer Care Executive

5 days ago

Kalyan, India Employee Hub Full time

Hello,

We are looking for a Customer Care Executive for a reputed firm.job Specifications.

Location : Kalyan, Mumbai.

Education/ Formal Qualification Any Graduate with MBA can be preferred

Skills (Technical / Computer /

Soft skills etc.)
- Must have excellent computer skills, excel, words etc.

**Responsibilities**:

- Looking after the in house Retailers Complaints & getting resolved from the relevant department.

(Retail Operations)
- Sending Reports & Analyzing.
- Event Organizing. (Marketing)
- Events for retail Partners. (Retail Operations)
- Looking after fit out work of brands. (Operation)
- Coordinating with MEP, Security, Housekeeping & Parking Team.
- Making Snag reports.
- Coordinating with the Project team for Mall renovation work.
- Weekly meetings with the out source team members.
- Customer service - CCE are required to interact with patrons on a daily basis and are adept at

communicating with these customers in a friendly, professional manner
- Retail relations - CCE act as the Mall Management voice for a shopping center and therefore

must frequently interact with the media, the local community, and even law enforcement
- Government compliance - Require to coordinate with all government departments need to

handle and assist all contracts and zoning ordinances
- Credit control assistance - CCE is responsible for financial aspects of the Mall which

including rent, CAM, Utilities collection, parking collection
- Retail and service provider Communication - Responsible can effectively communicate with

a diverse group of individuals, including property management, retail management, security

staff, Housekeeping, MEP & Parking staff middle management, and more
- Records, Reports and inventory -CCE need to maintain track inventory, record, record day.

Regards,Anamika Singh.

**Salary**: ₹21,000.00 - ₹23,000.00 per month

Schedule:

- Flexible shift
- Morning shift

Ability to commute/relocate:

- Kalyan, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 6 years (preferred)
- total work: 6 years (preferred)
- Customer service: 6 years (preferred)
- Customer relationship management: 6 years (preferred)
- Sending Reports: 6 years (preferred)
- Event Organizing: 6 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 6378 160 361

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