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Customer Care Executive

2 weeks ago

Kalyan, India Employee Hub Full time

**Job Summary**

**Key Responsibilities**:

- Attend to customer queries and complaints in a polite and timely manner
- Provide accurate information about services and facilities
- Ensure excellent service standards and maintain customer satisfaction
- Coordinate with internal teams to resolve issues effectively
- Handle basic POS or billing operations (if required)
- Maintain accurate records and daily service logs

**Qualifications & Requirements**:

- Minimum **6 months to 1 year** of experience in customer-facing roles (retail, hospitality, etc.)
- Fluent in **English, Hindi, and Marathi**:

- Presentable and confident personality
- Willing to work in **rotational shifts**, including **weekends**:
**Schedule**:

- Rotational shift
- Weekend availability

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹27,000.00 per month

Schedule:

- Rotational shift
- Weekend availability

Application Question(s):

- Are you available for a face-to-face interview in Kalyan? "______"
- Do you have atleast 6 months of experience as a CCE? "______"

**Language**:

- Hindi (preferred)
- English (preferred)
- Marathi (preferred)

Work Location: In person