Call Center Representative

2 days ago

Khairatabad Hyderabad Telangana, India Bodhi scool of yoga Full time

**About Bodhi School of Yoga**:
Bodhi School of Yoga is a leading institute dedicated to providing quality yoga education and promoting health and wellness through the ancient practice of yoga. We are passionate about empowering individuals to embrace a healthier lifestyle and seek team members who share this vision.

**Job Summary**:
As a Call Centre Representative at Bodhi School of Yoga, you will play a key role in ensuring a positive experience for our prospective and existing clients. You will be the first point of contact, handling inquiries, providing information about our courses, resolving concerns, and supporting customer needs. Your role will involve promoting our programs and services to build customer relationships and foster an environment of wellness and positivity.

**Key Responsibilities**:

- **Customer Interaction**:

- Provide accurate information about the courses, schedules, fees, and benefits of our programs.
- Address customer inquiries, feedback, and complaints professionally and efficiently.
- **Lead Generation and Sales**:

- Educate prospective students about the benefits of yoga and Bodhi School's offerings.
- Convert inquiries into course enrollments by effectively explaining the advantages of each program.
- Follow up with potential students to provide additional information and encourage enrollment.
- **Support and Assistance**:

- Help students with the registration process and payment options.
- Provide post-enrollment support, including course material guidance, schedule clarifications, and technical assistance.
- Offer compassionate support and guidance to students in alignment with our wellness-oriented mission.
- **Record Keeping and Reporting**:

- Maintain accurate records of calls, interactions, and customer details in the database.
- Provide daily/weekly reports on the number of calls, inquiries, and conversions.
- **Collaboration**:

- Coordinate with other departments (like the Training and Marketing teams) to provide seamless customer service.
- Share feedback and insights from customer interactions to help improve Bodhi School's programs and services.

**Qualifications**:

- **Education**: High school diploma or equivalent; Bachelor’s degree preferred.
- **Experience**: Prior experience in a call center, customer service, or sales role is advantageous.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving skills.
- Proficiency in using CRM software and MS Office.
- **Attributes**: Passionate about wellness and yoga, customer-oriented, and able to work in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: ₹9,162.73 - ₹31,886.91 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Application Question(s):

- What is your last Monthly Salary?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Call center: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

  • Call Center Representative

    2 weeks ago

    Sanjeeva Reddy Nagar, Hyderabad, Telangana, India Akrosoft solutions Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Work from office is Mandatory.spoken and written English is mandatory.Location: Hyderabad; India | Full-time / Contract | ₹1.8 lakhs P.A. + Attractive IncentivesAre you a people-person with a passion for customer service and sales? Join our growing team as a Call Center Representative, where you'll play a vital role in delivering exceptional customer...

  • Bpo Call Center Trainer

    3 weeks ago

    Hyderabad, Telangana, India AviinTech Full time

    Overview The BPO Call Center Trainer plays a crucial role in the training and development of call center representatives They are responsible for ensuring that all call center employees are equipped with the necessary skills and knowledge to deliver high-quality customer service and meet performance targets Key Responsibilities Design and conduct training...

  • Call Center Agent

    7 days ago

    Hyderabad, Telangana, India Deepija Telecom Full time

    **Call Center Agent**: **Location - Hyderabad**: **Experience: 0-1 years**: **No of Openings: 3**: **Job Role**: The role of an inbound call agent is integral to the customer service operations of any organization. As a frontline representative, inbound call agents are tasked with handling incoming calls from customers, addressing their inquiries, providing...

  • Call Center Support Representative

    2 weeks ago

    Hyderabad, Telangana, India CDK Global Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Position Summary:Call Center Remote Work From Home: Alabama, Florida, Georgia, Indiana, Kentucky, Michigan, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, and Virginia.Appointment setting for automotive dealerships nationwide.Provide high-quality calls 100% of the time and consistently represent the...

  • Kannada Call Center/ Kannada Bpo

    7 days ago

    Hyderabad, Telangana, India HOMEOCARE INTERNATIONAL PVT LTD Full time

    We are looking for Call Center at Begumpet, Hyderabad. Language: Kannada Location: Begumpet, Hyderabad **Job Summary: - ** A Customer Service representative supports patients by providing helpful information, answering questions, and responding to complaints. They are the front line of supports for patients and they help ensure that patients satisfied....

  • Call Center Agent

    7 days ago

    Hyderabad, Telangana, India Relyon information Technologies Full time

    Key Responsibilities: 1. Answer customer calls and respond to inquiries in a timely and professional manner 2. Resolve customer complaints and issues efficiently and effectively 3. Provide product information and answer customer queries 4. Process orders, payments, and other transactions 5. Maintain accurate records of customer interactions 6. Meet...

  • Call Center Executive

    2 days ago

    Nampally, Hyderabad, Telangana, India Udai Omni Hospital Full time

    **Job Summary** Call Center Agent Job Duties: - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering...

  • Call Center Executive

    1 day ago

    Kondapur, Hyderabad, Telangana, India MedUnited Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Description – Call Center ExecutiveCompany: Lab IQ/ MedUnited HospitalsLocation: Kondapur , HyderabadEmployment Type: Full-timeAbout Lab IQLab IQ is a fast-growing diagnostic and healthcare services brand committed to delivering accurate, timely, and patient-centric laboratory testing solutions. We aim to improve healthcare access through innovation,...

  • Call Center Executive

    4 days ago

    Attapur, Hyderabad, Telangana, India Germanten Hospital Full time

    **Job Summary**: The Call Center Executive is responsible for providing excellent customer service by answering calls, scheduling appointments, addressing patient queries, and coordinating with hospital staff. **Key Responsibilities**: - **Appointment Scheduling**: Schedule, reschedule, or cancel appointments, and provide information about doctors and...

  • Call Center Agent

    5 days ago

    Begumpet, Hyderabad, Telangana, India NerfBlut Full time

    Job Title: Call Center Agent Location: Hyderabad Company Overview: NerfBlut is a dynamic and rapidly growing Healthcare company dedicated to Diagnostics & Pharmacy at home. Started in 2018, NerfBlut is a leader in Diagnostics at home category, with a client base of more than 3 Lakh consumers. Position Overview: We are currently seeking enthusiastic and...