Bpo Call Center Trainer
3 weeks ago
Overview The BPO Call Center Trainer plays a crucial role in the training and development of call center representatives They are responsible for ensuring that all call center employees are equipped with the necessary skills and knowledge to deliver high-quality customer service and meet performance targets Key Responsibilities Design and conduct training programs for new and existing call center staff Assess training needs and develop training materials Provide coaching and support to call center agents to improve performance Monitor and evaluate trainee performance and learning progress Collaborate with management to identify training needs and performance gaps Assist in the onboarding process for new call center employees Update training materials and methods based on feedback and performance data Develop and implement training strategies to enhance customer service skills Provide feedback on training program effectiveness and make improvements Conduct regular performance evaluations and provide constructive feedback to employees Required Qualifications Bachelor s degree in a related field or equivalent work experience Proven experience in a BPO call center environment Previous experience in a training or coaching role Excellent communication and interpersonal skills Strong understanding of customer service principles Ability to assess training needs and adapt training programs accordingly Demonstrated ability to provide constructive feedback and support to employees Proficient in using training tools and platforms Ability to work effectively in a fast-paced and dynamic environment Strong problem-solving and decision-making abilities Ability to analyze and interpret performance data
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BPO (Call Center Manager)
2 weeks ago
Hyderabad, India Fireblaze Full timeJob Description Fireblaze Technologies (Nagpur HQ), in collaboration with Hyderabad franchise partner StatMind AI Technologies, is expanding into the BPO sector and launching a large-scale BPO Call Center Project in Hyderabad. We are seeking an Experienced BPO Call Center Manager to lead and manage our BPO operations, ensuring seamless service delivery,...
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BPO (Call Center Manager)
4 weeks ago
Hyderabad, India Fireblaze AI School Full timeJob Information Date Opened 09/11/2025 Job Type Full time Industry Other Work Experience 5+ years Salary ₹40,000+ City Hyderabad State/Province Telangana Country India Zip/Postal Code About Us Fireblaze AI School is a part of Fireblaze Technologies which was started in April 2018 with a Vision to Up-Skill and Train in emerging technologies. Mission...
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Call Center Trainer
2 weeks ago
Hyderabad, Telangana, India Star Fertility Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesPosition Summary:We are seeking a Healthcare Sales Call Center Trainer to lead training initiatives for our customer care executives at Ferty 9. This role focuses on enhancing customer acquisition, brand awareness, and engagement in the healthcare and fertility sectors.As Telangana and Andhra Pradeshs largest Fertility Brand, you'll be...
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International and Domestic BPO Call Center
2 weeks ago
Hyderabad, Indore, Jaipur, India Best Placement Services Full time ₹ 15,000 - ₹ 35,000 per yearRoles and ResponsibilitiesShould have knowledge about operating systems Work form Office Rotational Shifts/ Day shiftDesired Candidate ProfileFresher / experience in International BPO call center voice and non voice process knowledge about computers & InternetPerks and BenefitsDomestic and International call CenterNo FeesCall WhatsApp number Age Limit 18...
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Female Bpo/call Center Executive
5 days ago
Hyderabad, Telangana, India Unogeeks Software Solutions (OPC) Pvt Ltd Full time**Work From Office - Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-3:30 AM IST.** **Role**: BPO/Call Center Executive - ₹ 180,000 - 300,000 P.A. **Work Timings**: Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-03:30 PM **Office/Work Location**: JNTU **Education**:Any Graduate **Requirements**: - Proven customer support experience or experience as a...
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Female Bpo/call Center Executive
2 weeks ago
Hyderabad, Telangana, India Unogeeks Software Solutions (OPC) Pvt Ltd Full time**Work From Office - Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-3:30 AM IST.** **Role**: BPO/Call Center Executive - ₹ 240,000 - 360,000 P.A. **Work Timings**: Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-03:30 PM **Office/Work Location**: Unogeeks, Flat#101, RK99, House No. 8, 20/RK99/A/1, Pragathi Nagar Rd, Vasanth Nagar Colony, Nizampet, Hyderabad,...
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Sales Trainer
11 hours ago
Hyderabad, India Ferty9 Fertility Center Full timeDepartment: Call CenterLocation: SecunderabadReports To: Head of Call CenterIndustry: HealthcareExperience Required: 5+ Years in Learning & Development / TrainingCompensation: ₹8 – 10 Lakhs Per Annum (Based on relevant experience)Position SummaryWe are seeking an experienced and purpose-driven Healthcare Sales Call Center Trainer to lead the training and...
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Sales Trainer
6 hours ago
Hyderabad, India Ferty9 Fertility Center Full timeDepartment: Call CenterLocation: SecunderabadReports To: Head of Call CenterIndustry: HealthcareExperience Required: 5+ Years in Learning & Development / TrainingCompensation: ₹8 – 10 Lakhs Per Annum (Based on relevant experience)Position SummaryWe are seeking an experienced and purpose-driven Healthcare Sales Call Center Trainer to lead the training and...
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Sales Trainer
6 hours ago
Hyderabad, India Ferty9 Fertility Center Full timeDepartment: Call CenterLocation: SecunderabadReports To: Head of Call CenterIndustry: HealthcareExperience Required: 5+ Years in Learning & Development / TrainingCompensation: ₹8 – 10 Lakhs Per Annum (Based on relevant experience)Position SummaryWe are seeking an experienced and purpose-driven Healthcare Sales Call Center Trainer to lead the training and...
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Sales Trainer
6 hours ago
Hyderabad, India Ferty9 Fertility Center Full timeDepartment: Call Center Location: Secunderabad Reports To: Head of Call Center Industry: Healthcare Experience Required: 5+ Years in Learning & Development / Training Compensation: ₹8 – 10 Lakhs Per Annum (Based on relevant experience) Position Summary We are seeking an experienced and purpose-driven Healthcare Sales Call Center Trainer to lead the...
