Female Bpo/call Center Executive

5 days ago

Hyderabad Telangana, India Unogeeks Software Solutions (OPC) Pvt Ltd Full time

**Work From Office - Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-3:30 AM IST.**

**Role**: BPO/Call Center Executive - ₹ 240,000 - 360,000 P.A.
**Work Timings**: Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-03:30 PM
**Office/Work Location**: Unogeeks, Flat#101, RK99, House No. 8, 20/RK99/A/1, Pragathi Nagar Rd, Vasanth Nagar Colony, Nizampet, Hyderabad, Telangana 500090

**Education**: B.Tech in Technical Specialisation like CSE/IT/ECE

**Requirements**:

- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Minimum education: college degree preferred.
- Handle incoming calls and customer service inquiries with professionalism.
- Provide accurate, valid, and complete information to customers by using the right methods/tools.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Great in Communication Skills.
- Keep records of customer interactions, process customer accounts, and file documents.

**DOJ**: Immediate Requirement

**Contact**: Aslesh - 7702002721

**About Company**

**Unogeeks Software Solutions Pvt Ltd** is the **Top Software Training Institute** which delivers **Best In Class** training in Trending IT Courses.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have Excellent English Communication Skills (Oral and Written)?

**Education**:

- Bachelor's (required)

**Experience**:

- bpo: 1 year (required)

**Location**:

- Hyderabad, Telangana (required)

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