Call Center Agent

19 hours ago

Hyderabad Telangana, India Deepija Telecom Full time

**Call Center Agent**:
**Location - Hyderabad**:
**Experience: 0-1 years**:
**No of Openings: 3**:
**Job Role**:
The role of an inbound call agent is integral to the customer service operations of any organization. As a frontline representative, inbound call agents are tasked with handling incoming calls from customers, addressing their inquiries, providing information, and resolving any issues or concerns they may have regarding the company’s products or services.

**Responsibilities**:
An inbound call agent serves as a frontline customer service representative, tasked with various responsibilities:

- Fielding incoming calls from customers.
- Addressing inquiries and providing information.
- Resolving issues or concerns related to products, services, or the company.
- Demonstrating active listening skills to understand customer needs effectively.
- Possessing thorough knowledge of the company’s products or services.
- Handling customer complaints with professionalism and empathy.
- Processing orders, requests, or any other customer transactions.
- Maintaining accurate records of customer interactions for future reference and analysis.

**Qualifications**:

- Exceptional communication skills, both verbal and written, to effectively interact with customers.
- Demonstrated empathy, patience, and a customer-centric approach to problem-solving.
- Strong understanding of the company’s policies, procedures, and products/services to provide accurate assistance.
- Ability to actively listen to customers’ needs and concerns and provide appropriate solutions.
- Proficiency in handling difficult situations with professionalism and empathy.
- Attention to detail and accuracy in processing customer orders, requests, or transactions.
- Adaptability to handle various customer inquiries and situations in a fast-paced environment.
- Strong organizational skills to maintain accurate records of customer interactions.
- Ability to work collaboratively with team members to resolve customer issues efficiently.
- Dedication to providing high-quality customer service and maintaining customer satisfaction levels.

  • Call Center Agent

    36 minutes ago

    Begumpet, Hyderabad, Telangana, India NerfBlut Full time

    Job Title: Call Center Agent Location: Hyderabad Company Overview: NerfBlut is a dynamic and rapidly growing Healthcare company dedicated to Diagnostics & Pharmacy at home. Started in 2018, NerfBlut is a leader in Diagnostics at home category, with a client base of more than 3 Lakh consumers. Position Overview: We are currently seeking enthusiastic and...

  • Call Center Agent

    7 days ago

    Nanakramguda, Hyderabad, Telangana, India RSCC Aesthetics Pvt Ltd Full time

    A call center agent in a Slimming & Beauty clinic need to call customers based on their enquiries and generate walk-ins. **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment Schedule: - Morning shift Supplemental Pay: - Performance bonus - Quarterly bonus - Yearly...

  • Us Call Center Agent

    4 days ago

    Banjara Hills, Hyderabad, Telangana, India Expansure IT Solutions Private Limited Full time

    We are seeking a highly motivated and customer-focused **Call Center Agent** to join our U.S.based customer service team. As a call center agent, you will serve as the first point of contact for our clients, providing information, solving issues, and ensuring an exceptional customer experience through phone and/or chat support. - Answer inbound calls from...

  • Call Center Agent

    20 hours ago

    Hyderabad, Telangana, India Relyon information Technologies Full time

    Key Responsibilities: 1. Answer customer calls and respond to inquiries in a timely and professional manner 2. Resolve customer complaints and issues efficiently and effectively 3. Provide product information and answer customer queries 4. Process orders, payments, and other transactions 5. Maintain accurate records of customer interactions 6. Meet...

  • Contact Center Agent

    3 days ago

    Hyderabad, Telangana, India ServiceNow Full time

    **Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

  • Call Center Agent

    1 hour ago

    Banjara Hills, Hyderabad, Telangana, India Expansure IT Solutions Private Limited Full time

    **Overview** We are looking for a **motivated, empathetic, and customer-focused call center agent** to join our U.S.based customer service team. In this role, you will be the **first point of contact** for clients, providing information, resolving inquiries, and ensuring an exceptional experience through phone and/or chat support. **Key Responsibilities** -...

  • Call Center Executive

    2 days ago

    Hyderabad, Telangana, India La Belle Body Care Private Limited Full time

    Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 2 years of experience (at least one year of telecalling experience) **Responsibilities**: - Should have good oral and written communication - Should possess good interpersonal skills - Responsible to handle the incoming and...

  • Call Center Executive

    2 days ago

    Hyderabad, Telangana, India Dr Care Homeopathy Full time

    Dear Job Seekers, Greetings from Dr. Care Homeopathy. We are seeking a motivated and customer-oriented Call Center Executive to manage both incoming and outgoing customer communications. Position: Call Center Executive. Location: KPHB, Hyderabad. Work Schedule: Standard Hours (09:30 AM to 06:30 PM), No Rotational or Night Shifts. **Duties**: Manage...

  • Survey Operations

    2 days ago

    Hyderabad, Telangana, India Pepup HR Full time

    **PEPUP HR CONSULTING PVT LTD** **Job Profile: Survey Operations (Call Centre)** **Job Type**: Full Time (WFO) Location: Chennai, Tamil Nadu Joining: Immediate (within 7 days of selection) **ABOUT JOB**: - As a Survey Operations Executive, you will be responsible for managing daily operations, ensuring a smooth flow of outbound calls, and maintaining a...

  • Survey Operations

    7 days ago

    Hyderabad, Telangana, India Pepup HR Full time

    **PEPUP HR CONSULTING PVT LTD** **Job Profile: Survey Operations (Call Centre)** **Job Type**: Full Time (WFO) Location: Chennai, Tamil Nadu Joining: Immediate (within 7 days of selection) **ABOUT JOB**: - As a Survey Operations Executive, you will be responsible for managing daily operations, ensuring a smooth flow of outbound calls, and maintaining a...