Survey Operations

2 days ago

Hyderabad Telangana, India Pepup HR Full time

**PEPUP HR CONSULTING PVT LTD**

**Job Profile: Survey Operations (Call Centre)**

**Job Type**: Full Time (WFO)

Location: Chennai, Tamil Nadu

Joining: Immediate (within 7 days of selection)

**ABOUT JOB**:

- As a Survey Operations Executive, you will be responsible for managing daily operations, ensuring a smooth flow of outbound calls, and maintaining a high level of Quality standard.
- You will oversee the performance of the call agents, provide guidance, and implement best practices to enhance efficiency of the Calls.
- The role requires you to work effectively in a dynamic and challenging environment, coordinating with internal teams for process improvements.
- This position requires a strong focus on monitoring call metrics, handling escalations, and meeting service level targets.

**JOB RESPONSIBILITIES**:

- Supervise and coordinate the daily activities of the call center agents, ensuring adherence to scripts, processes, and quality standards.
- Monitor call metrics, such as average handling time and take corrective actions when necessary.
- Handle escalated calls, resolve issues, and provide a superior level of service.
- Provide regular feedback and coaching to call agents to improve their performance and Call handling skills.
- Collaborate with internal teams to streamline processes and implement strategies for operational excellence.
- Conduct interviews and participate in the hiring process of new call center agents, ensuring that the recruitment aligns with operational needs and service standards.

**REQUIRED QUALIFICATIONS**:

- Bachelor's degree in any field with a minimum of 1-2 year of experience.
- An excellent listening and communication skills is must, both verbal and written, in Tamil (mandatory)
- Proficiency in MS Excel and Word.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- Telugu, English (required)

Work Location: In person

  • Survey Operations

    1 week ago

    Hyderabad, Telangana, India Pepup HR Full time

    **PEPUP HR CONSULTING PVT LTD** **Job Profile: Survey Operations (Call Centre)** **Job Type**: Full Time (WFO) Location: Chennai, Tamil Nadu Joining: Immediate (within 7 days of selection) **ABOUT JOB**: - As a Survey Operations Executive, you will be responsible for managing daily operations, ensuring a smooth flow of outbound calls, and maintaining a...

  • Dtp Operator-photoshop

    7 days ago

    Hyderabad, Telangana, India The Creek Planet School-Venus Campus Full time

    The Creek Planet School - Venus Campus is looking for DTP OPERATOR- Photoshop, Graphics Designing. Address: Survey No: 536/P, Creek School Rd, Near VNRVJIT College, Bachupally, Hyderabad, Telangana 500090 If interested please share your resume at Contact:9504514999(Whatsapp) Schedule: - Morning shift Work Location: In person

  • Dtp Operator-photoshop

    1 week ago

    Hyderabad, Telangana, India The Creek Planet School-Venus Campus Full time

    The Creek Planet School - Venus Campus is looking for DTP OPERATOR- Photoshop for the Academic Department. Address: Survey No: 536/P, Creek School Rd, Near VNRVJIT College, Bachupally, Hyderabad, Telangana 500090 If interested please share your resume at Contact:9504514999(Whatsapp) Pay: ₹22,000.00 - ₹25,000.00 per month Schedule: - Morning...

  • Slum Area Operations Director

    5 days ago

    Hyderabad, Telangana, India beBeeOperations Full time ₹ 7,20,000

    About this Position:We are seeking a seasoned operations leader to spearhead and oversee a government survey project focused on underserved communities in our location. The ideal candidate will be responsible for directing teams, coordinating field operations, ensuring accurate reporting, and driving project efficiency.Direct, supervise, and manage teams...

  • UX Researcher Operations for Saas Products

    1 week ago

    Hyderabad, Telangana, India Cognizant Full time

    **Skill/ Position Title**: UX Researcher Operations for SAAS products - **Years of Experience Required**: 3 to 12 years - **Work Location**: Hyderabad **Primary Roles & Responsibilities/ Key Responsibilities of this position**: The UXR operations support end-to-end research operations. The UXR operations partners with cross-organizational teams - including...

  • Senior Operations Specialist

    2 days ago

    Hyderabad, Telangana, India beBeeData Full time ₹ 80,00,000 - ₹ 1,00,00,000

    This is a critical role responsible for the successful execution of all Bidding, Data Management, and administrative activities.The job holder will plan, coordinate and execute various tasks to ensure smooth operation.Coordinate end-to-end bidding processManage departmental data and related processesSupport Accreditation and Ranking, graduation class,...

  • Jr. Operations Executive 1

    7 days ago

    Hyderabad, Telangana, India Syook Full time

    **Job Description: Jr. Operations Executive - Hyderabad** We’re looking for an organized, proactive, and customer-focused **Operations Executive** to manage deployments, support clients, and ensure seamless operations. **Responsibilities** - Lead and support Syook’s deployment plans across client sites (Pan India). - Manage supply chain, inventory, and...

  • Operator- India

    4 days ago

    Hyderabad, Telangana, India Pinkerton Full time

    We are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...

  • Operator- India

    1 day ago

    Hyderabad, Telangana, India Pinkerton Full time

    We are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...

  • Rewards Business Partner Operations

    2 days ago

    Telangana, India Sandoz Full time

    **Your Key Responsibilities**: Your responsibilities include, but not limited to: - Support the team in the operational conversion of Rewards strategic objectives. - Support and implement competitive and cost effective compensation and benefit programs that are in line with corporate Rewards guidelines to attract and retain talent. Provide data support for...