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Customer Support Executive
2 weeks ago
Job Description: Sales Consultant (Outbound Process)Company Overview
Join a thriving team focused on driving business growth with scalable outbound sales for the US market. We seek ambitious, high-energy professionals eager to develop their careers in a results-driven and supportive environment.
Position: Sales Consultant (Outbound Process)
**Location**: Aligned to US EST working hours (remote/hybrid/onsite as applicable)
**Salary**: Up to ₹42,000 per month
**Incentives**: Performance-based; minimum qualifying sales incentive starts at ₹60,000, with top performers averaging incentives above ₹1.5 lakhs monthly.
Key Responsibilities
- Handle calls transferred from the Telemarketing (TM) team to qualify, engage, and convert leads into sales (hardcore sales).
- Manage the complete sales lifecycle including agreement signings and documentation.
- Execute outbound telemarketing calls via dialer tools and manual methods, adhering to sales scripts, filters, and criteria.
- Build strong client relationships and provide exceptional customer service with diligent follow-ups.
- Consistently meet or exceed monthly sales targets and KPIs.
- Maintain accurate records and prepare regular reports on sales activities and results.
- Adapt to shift timings in line with US EST and Daylight Saving schedules, including weekends as required.
**Qualifications**:
- Minimum: 12th pass (high school diploma or equivalent).
- At least 1 year of outbound sales experience in the US market (US calling/client handling required).
- Age: Up to 35 years.
Skills & Competencies
- Excellent verbal and written communication skills.
- Superior sales acumen with strong negotiation abilities.
- Adaptable with the ability to use and personalize pre-arranged scripts.
- Proficient with dialer systems and manual calling.
- Highly self-motivated, target-driven, and hands-on.
- Ability to work both independently and as part of a team.
- Comfortable working in a 24/7, 365-day operational environment.
**Benefits**:
- Competitive salary and lucrative incentives.
- Complimentary two-way cab service within a 30 km radius.
- Alternatively, a travel allowance of ₹3,000 for self-arranged transport.
- Opportunities for professional growth and skill development.
- Supportive, team-oriented work culture.
- Annual increments and regular appraisals.
- Please ensure your resume highlights your US outbound sales and telecalling experience._
- Shift aligned for US market. Willingness to work weekends may be required._
**Job Types**: Full-time, Permanent
Pay: Up to ₹42,000.00 per month
**Benefits**:
- Provident Fund
Application Question(s):
- Do you have a minimum of 1 year of outbound upselling or sales experience, specifically handling US clients or sales in the US market. Are you comfortable with the salary, shifts and location?
**Experience**:
- International voice process: 1 year (required)
Work Location: In person
