Customer Support Executive

4 days ago

Noida Sector Noida Uttar Pradesh, India Tutree Inc Full time ₹ 10,000 - ₹ 15,00,000 per year

Job Overview

We are hiring a Customer Support Executive for a permanent part-time remote role. The ideal candidate must have excellent English communication skills (spoken and written), along with the ability to handle customer queries effectively. The role includes assisting customers via chat and phone, resolving issues, and managing appointment bookings.

Key Responsibilities

  • Provide customer support via chat, email, and phone calls.
  • Understand and resolve customer queries in a professional and solution-oriented manner.
  • Handle appointment booking and rescheduling.
  • Maintain accurate records of customer interactions.
  • Ensure smooth and positive customer experience.

Requirements

  • Excellent English speaking and writing skills.
  • Strong listening, communication, and problem-solving abilities.
  • Minimum 6 months of experience in customer support/chat/calling.
  • Ability to multitask and work independently.
  • Must have a laptop/desktop and a stable high-speed Wi-Fi connection.
  • Basic computer knowledge and comfort with support/CRM tools.
  • Positive, customer-first attitude.

What We Offer

  • Remote, permanent part-time evening shift role.
  • Competitive pay and performance-based incentives.
  • Training and supportive work environment.
  • Stable role with minimum 6-month commitment.

How to Apply

Interested candidates can share their CV along with a video resume (Google Drive link with open access) at:

Email:

Job Types: Part-time, Permanent

Pay: ₹10, ₹15,000.00 per month

Expected hours: 28 per week

Benefits:

  • Work from home

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer support: 1 year (Preferred)

Language:

  • English (Preferred)

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