Customer Support Representative

10 hours ago


Sector Noida Noida Uttar Pradesh, India NEET SUPPORT Full time

**About NEET Support**

**Key Responsibilities**
- **Issue Resolution**: Resolve customer queries, complaints, and concerns promptly and effectively.
- **Follow-ups**: Maintain follow-ups with students and parents to ensure their issues are resolved and they are satisfied with the service.
- **Database Management**: Update and maintain accurate records of customer interactions in the CRM system.
- **Feedback Collection**: Gather customer feedback to improve services and enhance customer satisfaction.
- **Collaboration**: Work closely with the counselling and business development teams to address complex queries or escalate cases when required.

**Requirements**:

- **Education**: Bachelor’s degree in any discipline (Graduates from Education or Communication backgrounds preferred).
- **Experience**: Fresher to 2 years of experience in a customer service role, preferably in the education or EdTech industry.

**Preferred Skills**
- Exceptional verbal and written communication skills.
- Strong problem-solving skills with a customer-first approach.
- Proficiency in using CRM tools and Google Workspace (Docs, Sheets, etc.).
- Ability to multitask and handle high-pressure situations with professionalism.

Familiarity with NEET exams or the education sector is a plus.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9220429079
Application Deadline: 31/12/2024
Expected Start Date: 31/12/2024



  • Noida Sector 62, Noida, Uttar Pradesh, India RightO Services Pvt. Ltd. Full time

    Role - Customer Support Representative Location - Noida Sec 62 Minimum education must be 12th pass Fresher and experience both can apply Must be comfortable with customer service calling profile Salary 15,000-25,000 + incentives Whatsappp CV at 8939454969 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per...


  • Noida, Uttar Pradesh, India Robustresults Full time

    **Hi Applicants,** **We are Hiring for our Organization.** **!!!! Work From Office !!!!** **Location**: Noida-62 **Positions**: 4 **Designation**: Customer Support Representative **Roles & Responsibilities**: - Making outbound calls to prospective customers. - Outreach or Platform/Products/Services, requiring good communication. - Should be fluent in...


  • Sector-128 Noida, Noida, Uttar Pradesh, India Talent Search Full time

    We are seeking a talented and customer-focused individual to join our team as a Customer Service & Sales Representative for Axis Bank's Inbound process. As a representative, you will be responsible for providing exceptional customer service and driving sales growth through inbound calls. **Responsibilities**: - Handle inbound customer calls and provide...


  • Noida, Uttar Pradesh, India Livekeeping Technologies Pvt Ltd Full time

    Responsibilities: - Communicating with customers and sales representatives. - Analyzing customer behavior. - Gathering information about customer complaints. - Developing aggressive retention strategies based on customer feedback. - Negotiating with customers to renew contracts and retain business. - Meeting with the sales team to propose customer retention...


  • Noida, Uttar Pradesh, India Talent X International Full time

    Job Role - Customer Service Representative Location - Noida Salary - Up to 18k Working days - 6 days Company - Small Medical Company Responsibilities - Resolve the queries of the customers - Solve any issues they are facing through calling, chat or mail. - Coordinate with the internal teams and make sure there is good communication in all the...


  • Noida Sector 62, Noida, Uttar Pradesh, India JVW Technologies Full time

    Job Designation: Customer Support Representative **Requirements**: Excellent communication skills, verbal and written both Minimum 6 months & above experience required in International Voice Process Must have good thought process Should have knowledge of Computer Networking structures. Complete Issue resolution within prescribed timeframes. Skills and...


  • Noida Sector 62, Noida, Uttar Pradesh, India JVW Technologies Full time

    **Urgent Hiring for Customer Support Representative - International Voice** - Handle international customer calls to provide exceptional customer service - Handling inbound calls of US process - Resolve customer queries related to products/services offered by the company. - Collaborate with internal teams to resolve complex issues and improve overall...


  • Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Role : Customer Service Representative (Non-Sales)** **Experience : 1+ years** **Notice Period : Immediate/15 Days** **6 days Working** **Noida Location: Work from office Sector 62** **About the Role**: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Care Representative (Mix...


  • Noida, Uttar Pradesh, India Sticwell Technologies Pvt Ltd Full time

    **Sticwell Technologies Private Limited** is looking for skilled people for the role of **Customer Support Executive**. : - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and...


  • Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 4,50,000 - ₹ 7,50,000

    Job Overview: We are seeking a skilled Customer Support Representative to join our team in an International Voice Process role. Key Responsibilities: • Provide exceptional customer service through clear and concise communication. • Resolve customer complaints and concerns in a timely and professional manner. • Collaborate with colleagues to ensure...