Customer Support Representative
5 days ago
Company Description
Founded in November 2014, Urban Company is Asia's largest technology marketplace for home services. The company offers a variety of services, including beauty & spa at home, cleaning, plumbing, carpentry, appliance repair, and painting through its mobile app and website. Operating in over 50 cities across India, the UAE, Singapore, and the Kingdom of Saudi Arabia, Urban Company has a partner network of over 42,000 service professionals transforming them into organized, high-quality micro-entrepreneurs. This full-stack approach ensures the company delivers high-quality, delightful home services.
Role Description
This is a full-time on-site role for a Customer Support Representative located in Noida. The Customer Support Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, handling customer inquiries and issues, and troubleshooting problems. Daily tasks will include direct communication with customers via phone, email, and chat, maintaining detailed records of customer interactions, and collaborating with other departments to resolve customer issues.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Excellent Communication skills
- Experience in Troubleshooting and problem-solving
- Strong interpersonal skills and the ability to work effectively with a team
- Ability to manage multiple tasks and priorities
- Proficiency in using customer support software and tools
- Bachelor's degree or equivalent experience preferred
- Experience in a similar role is a plus
- Ability to work on-site in Noida
-
Customer Support Representative
1 day ago
Noida, Uttar Pradesh, India Times Internet Full timeJob Location-Noida (Hybrid-3 days work from office)Job Role-Customer Support RepresentativeExperience Required-1 to 5 YearsAbout Times InternetAt Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India's largest digital products company, we have a significant presence across a wide range of categories,...
-
Customer Support Representative
2 weeks ago
Noida, Uttar Pradesh, India Jobs for Humanity Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany Description Job Description Job Summary:We are seeking enthusiastic, customer-focused individuals to join our customer support team. As a Customer Support Representative at Adroit Synergies Pvt. Ltd., you will be responsible for providing high-quality service to our customers through both inbound and outbound communication channels. You will handle...
-
Customer Support Representative
3 days ago
Noida, Uttar Pradesh, India Bidtracer Full timeRole & responsibilitiesAs a Support Executive, your primary responsibility is to provide exceptional customer support and ensure customer satisfactionYou will be the first point of contact for customers, addressing their inquiries, concerns, and providing resolutions in a timely and professional mannerYour role is crucial in maintaining positive customer...
-
Customer Service Representative
7 days ago
Noida, Uttar Pradesh, India OUTCAST Full time ₹ 2,20,000 - ₹ 2,76,000 per yearUrgent Hiring: Customer Support Representative – OutcastLocation: Noida, Sector 63 Experience: 1 year (eCommerce support) Immediate Joiners PreferredWhat You'll Do:Handle customer queries on orders, returns, and paymentsResolve complaints quickly and professionallyMaintain records in CRM and escalate issues when neededYou Are:Experienced in eCommerce...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India IEnergizer Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany OverviewiEnergizer is a leading Business Process Outsourcing provider of customer management solutions dedicated to delivering performance while actively supporting and advocating our client's brand. We offer client-centric solutions, supporting Fortune 500 companies across various industries including Healthcare, Banking, Gaming, and more....
-
Customer Service Representative
5 days ago
Noida, Uttar Pradesh, India Deeceeline Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAt Deeceeline, we believe that student experience doesn't end at enrolment. As aCustomer Service Representative, your role is to ensure that enrolled students have a smooth journey. From solving technical or course access issues to answering doubts on Telegram or through support tickets, you will be the go-to person post-sale.Key Roles and...
-
Customer Service Representative
5 days ago
Noida, Uttar Pradesh, India Renown Electrical System Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per yearAbout Renown Alfa Technologies Pvt. Ltd. (Renown Mart)Renown Alfa Technologies Pvt. Ltd. is a rapidly growing e-commerce and digital services company specializing in dropshipping automation, online store development, product sourcing, performance marketing, and complete e-commerce business management.We support entrepreneurs, online retailers, and small...
-
Technical Support Representative
2 weeks ago
Noida, Uttar Pradesh, India qikfox Cybersecurity Systems Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany Descriptionqikfox Cybersecurity Systems, Inc is a venture funded Silicon Valley based AI-first Consumer Internet Company. We are revolutionizing how Internet Access works for consumers and SMBs alike. If you are passionate about helping resolve consumer problemsRole DescriptionWe are seeking a proactive Technical Support Representative to join our...
-
Customer Support Representative
2 days ago
Greater Noida, Uttar Pradesh, India Snowebs Software Technologies Private Limited Full timeAbout SnowebsSnowebs is a leading platform that helps businesses efficiently manage field staff activities, GPS tracking, and productivity analytics. Our mission is to simplify team tracking and enhance performance through smart technology and reliable customer support.Role OverviewAs a Customer Care Executive, you will be the voice of Snowebs Product...
-
Customer Relationship Manager
7 days ago
Noida, Uttar Pradesh, India Tek Support Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Description:Job Title: Customer Relationship Manager (CRM) (females)Location: Noida (100% Onsite)Experience Required: 4+ YearsPreference: (female) Candidates (Local candidates preferred)Job Description:We are looking for a dedicated and dynamic Customer Relationship Manager (CRM) to join our team in Noida. The ideal candidate will be responsible for...