Customer Support Executive

1 day ago

Noida Sector Noida Uttar Pradesh, India Sciastra Full time ₹ 1,50,000 - ₹ 3,00,000 per year

*Job Title: Customer Support Executive*

Location: Noida Sector 63

Company: Sciastra

Type: Full-Time

Experience: 0–2 Years

About the Role:

Sciastra is looking for a friendly and solution-oriented Customer Support Executive to assist our customers via chat, email, and phone. You'll help resolve queries, provide product information, and ensure a great customer experience.

*Key Responsibilities:*

Respond to customer queries promptly and professionally.

Troubleshoot issues and provide accurate solutions.

Record interactions and escalate complex cases when needed.

Collaborate with internal teams for faster resolutions.

Maintain high customer satisfaction.

*Requirements:*

Bachelor's degree in any field.

Strong communication and problem-solving skills.

Ability to multitask and learn quickly.

Freshers are welcome

*What We Offer:*

Competitive salary

Friendly and growth-focused environment

Job Types: Full-time, Permanent, Fresher, Internship

Contract length: 6 months

Pay: ₹9, ₹25,000.00 per month

Work Location: In person

Speak with the employer

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