Customer Support Executive

5 days ago

Noida Sector Noida Uttar Pradesh, India Sciastra Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job Title: Customer Support Executive*

Location: Noida Sector 63

Company: Sciastra

Type: Full-Time

Experience: 0–1 Years

About the Role:

Sciastra is looking for a friendly and solution-oriented Customer Support Executive to assist our customers via chat, email, and phone. You'll help resolve queries, provide product information, and ensure a great customer experience.

*Key Responsibilities:*

  • Respond to customer queries promptly and professionally.
  • Troubleshoot issues and provide accurate solutions.
  • Record interactions and escalate complex cases when needed.
  • Collaborate with internal teams for faster resolutions.
  • Maintain high customer satisfaction.

*Requirements:*

  • Bachelor's degree in any field.
  • Strong communication and problem-solving skills.
  • Ability to multitask and learn quickly.
  • Freshers are welcome

*What We Offer:*

Competitive salary

Friendly and growth-focused environment

Industry

  • E-Learning Providers

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

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