Customer Support

3 days ago


Noida Uttar Pradesh, India Super Scholar Full time

**Key Responsibilities**:

- Provide detailed information about hair transplant procedures, pricing, and aftercare.
- Assist clients in scheduling consultations, follow-up appointments, and answering questions during their treatment process.
- Resolve customer issues promptly and escalate complex cases to senior staff when necessary.
- Maintain accurate customer records and treatment details in the CRM system.

**Requirements**:

- Previous experience in customer support, preferably in a healthcare or medical setting.
- Excellent communication skills, both written and verbal.
- Empathy and patience in dealing with clients.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person



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